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  1. #1
    Join Date
    Jun 2006
    Posts
    71
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    Default Error Messages before install

    Hello,
    Thanks in advance to those that help. I got 3 error messages. I followed the directions, changed the chmod for the folders specified. When I attempt to start the install, i get these error messages:

    Warning: main(includes/templates/template_default/common/html_header.php): failed to open stream: No such file or directory in /home/drivento/public_html/catalog/zc_install/index.php on line 27

    Warning: main(includes/templates/template_default/common/html_header.php): failed to open stream: No such file or directory in /home/drivento/public_html/catalog/zc_install/index.php on line 27

    Fatal error: main(): Failed opening required 'includes/templates/template_default/common/html_header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/drivento/public_html/catalog/zc_install/index.php on line 27

    For a host, I am using BlueHost. This is what they have:
    PHP version 4.4.2
    MySQL version 4.1.20-standard-log

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Error Messages before install

    Sounds like a bad upload of files ...

    Reload the software to your site ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  3. #3
    Join Date
    Jun 2006
    Posts
    71
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    Default Re: Error Messages before install

    I re-uploaded them (this time one directory at time) and i'm getting the same messages:

    Warning: main(includes/templates/template_default/common/html_header.php): failed to open stream: No such file or directory in /home/drivento/public_html/catalog/zc_install/index.php on line 27

    Warning: main(includes/templates/template_default/common/html_header.php): failed to open stream: No such file or directory in /home/drivento/public_html/catalog/zc_install/index.php on line 27

    Fatal error: main(): Failed opening required 'includes/templates/template_default/common/html_header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/drivento/public_html/catalog/zc_install/index.php on line 27

    Just to recap what I did:
    1. uploaded folders to public_html/catalog
    2. renamed the dist-configure.php files in both directories and changed the chmod to 777
    3. changed the chmod to 777 on all the mentioned folders

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Plugin Contributions
    6

    Default Re: Error Messages before install

    What exact version of Zen Cart are you using and what is the name of the Zip?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Jun 2006
    Posts
    71
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    Default Re: Error Messages before install

    zen-cart-v1.3.0.2-full-fileset.zip

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Error Messages before install

    Have you done anything at all with this or is is 100% new install?

    IF this is a 100% new install and not an upgrade ... as in you never tried to use this directory in your life ...

    Rename on your server the directory /catalog /catalog_BROKEN

    Now remake the directory /catalog

    Be sure to refresh your FTP program so that you see an empty /catalog

    Next, reload all of the files once more ...

    What are you using for FTP?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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