Zen not recording orders from worldpay

[michaelchild]

Please Help i have installed worldpay, the problem is when i put an order through
i get the following message.

... your payment has been cancelled!
Response from WorldPay:

This is a TEST TRANSACTION. No money has changed hands

Your payment has been cancelled. Please contact us for alternative methods of payment. If you have experienced any problems with your payment please contact WorldPay immediately.

Our ref:

You will find WorldPay contact information here


Any suggestions welcome!
Thanks

[Kim]

Is the module and your account set to Production or Live mode instead of test mode?

[michaelchild]

i have tryed it in both, no matter what the order goes through as far
as world pay can see but the shop thinks the order was canceled
during the payment process. if you go through to the payment pages then click
cancel instead of make payment you get the same message.

[Kim]

Are you trying to test with your shop down for maintenance?

BTW- It is bad form to post the same problem in mutiple threads.

[michaelchild]

i was unsure where to write my message. sorry!

[davidinho]

I've also got this at the moment because I haven't enabled WorldPay yet - you have to log in and submit test transaction codes and I think then ask them to confirm that your site meets all their requirements.

I'm pretty sure that message means your integration is fine

hth

[Hangly Man]

My first customer reported getting this message too, that it was a test transaction and that no money had changed hands.

However, the email I got from WorldPay says the transaction was a success. What's going on here?

Site is not down for maintenance, I am not in test mode, and I did a test transaction myself with no trouble.