Need HELP please!

[jfuller]

I have been trying for the past 2 days to install zencart and to no avail. I've uploaded and deleted files so many times that I've lost count. After going through the installation I receive this message when I go to the site - www.mykeepsakekreations.com:

Warning: main(includes/application_top.php): failed to open stream: Permission denied in /home/content/j/f/u/jfullermkk/html/index.php on line 26

Warning: main(includes/application_top.php): failed to open stream: Permission denied in /home/content/j/f/u/jfullermkk/html/index.php on line 26

Fatal error: main(): Failed opening required 'includes/application_top.php' (include_path='.:/usr/local/lib/php') in /home/content/j/f/u/jfullermkk/html/index.php on line 26

On the index.php page this is what's on line 26:
require('includes/application_top.php');

I get this message in the admin:

Warning: main(/home/content/j/f/u/jfullermkk/html/includes/autoload_func.php): failed to open stream: Permission denied in /home/content/j/f/u/jfullermkk/html/admin/includes/application_top.php on line 145

Warning: main(/home/content/j/f/u/jfullermkk/html/includes/autoload_func.php): failed to open stream: Permission denied in /home/content/j/f/u/jfullermkk/html/admin/includes/application_top.php on line 145

Fatal error: main(): Failed opening required '/home/content/j/f/u/jfullermkk/html/includes/autoload_func.php' (include_path='.:/usr/local/lib/php') in /home/content/j/f/u/jfullermkk/html/admin/includes/application_top.php on line 145

On the admin/includes/application_top.php page this is what's on line 145:
require(DIR_FS_CATALOG . 'includes/autoload_func.php');

Would someone please help me??? I am so FRUSTRATED with this and don't know how to fix the problem. I feel like giving up if this is going to take me another 2 days to try and figure out. Thanks in advance!

[superprg]

This seems to be file permission issue
Make sure you have 755 permission set for files!

[DrByte]

further, please post your /includes/configure.php file contents, without the password

[TheOracle]

Since this is, also, about a permission denied error message, you can also check the installation documentation, from the docs folder, of the latest Zen-Cart package version you have downloaded. It will specify which permission settings needs to be set in order to run Zen-Cart properly.

[Vger]

This seems to be file permission issue
Make sure you have 755 permission set for files!

Make sure that you DO NOT have permissions of 755 set for files. There's no need to have any files with permissions higher than 644.

Vger

[TheOracle]

There's no need to have any files with permissions higher than 644.

Except during the Zen-Cart installation process:

- includes/configure.php
- admin/includes/configure.php

files needs to be set to CHMOD 666 on most web servers. Otherwise, these two files won't be able to be written automatically once the installation will be nearly completed.

[Vger]

Except during the Zen-Cart installation process:

- includes/configure.php
- admin/includes/configure.php

files needs to be set to CHMOD 666 on most web servers.

This is a post-install problem. For the install itself I'd recommend 755 on those two files, and reset afterwards to 644 on Windows servers, or 444 or 400 on Apache.

It seems that the problem is related to permissions on the 'includes' folder. Please check that they are 755.

Vger

[jfuller]

Thanks so so much guys for responding so quickly. I installed ZenCart back in May for another business, and it is working just fine, and I did the same steps for this install and it won't work. Permissions on the configure.php files were set to 644 after install.

Here's the admin/includes/configure.php contents:
<?php
//
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


// Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*/
define('HTTP_SERVER', 'http://mykeepsakekreations.com');
define('HTTPS_SERVER', 'https://mykeepsakekreations.com');
define('HTTP_CATALOG_SERVER', 'http://mykeepsakekreations.com');
define('HTTPS_CATALOG_SERVER', 'https://mykeepsakekreations.com');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/content/j/f/u/jfullermkk/html/admin/');
define('DIR_FS_CATALOG', '/home/content/j/f/u/jfullermkk/html/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'mysql99.secureserver.net'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', '');
define('DB_SERVER_PASSWORD', '');
define('DB_DATABASE', 'keepsake');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/content/j/f/u/jfullermkk/html/cache');

?>

For some reason I have not been able to access the includes/configure.php file. I keep getting a little 'x' next to the file and an error message that says "Can't change the directory to /includes: Permission denied".

[TheOracle]

Very well. Please post your URL pointing to your techsupp.php file.

Note: You will find this file from your downloaded package within the zc_install folder.

[jfuller]

I was only able to enter 14000 characters so I had to cut the file contents in half and post twice.

<file contents removed for sake of brevity>