Contact form sending twice

[johnny43]

How can I fix the contact form, if you send a message from there I receive it twice ....

[Merlinpa1969]

is this you testing it, or is this customers sending?
take a look in the admin-> configuration-> email settings

[johnny43]

If a customer sends an e-mail via the contact form I receive it twice.
I also just tested the admin send email.
I sent an e-mail to a customer...1 copy received.
Sent an email to the administrator and got 2 copies received...

[johnny43]

Anyone else having this hic up ?

[Merlinpa1969]

who are you requesting extra emails for in the admin-> configuration-> email settings

[johnny43]

E-Mail Transport Method sendmail
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Verify E-Mail Addresses Through DNS false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you) info AT planetebio DOT net
Email Address (sent FROM) info AT planetebio DOT net
Emails must send from known domain? No
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To info AT planetebio DOT net
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To info AT planetebio DOT net
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To info AT planetebio DOT net
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To info AT planetebio DOT net
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To info AT planetebio DOT net
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To info AT planetebio DOT net
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To info AT planetebio DOT net
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To info AT planetebio DOT net
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend false
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 0
Send Low Stock Emails To info AT planetebio DOT net
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox YourEmailAccountNameHere
SMTP Email Account Password YourPasswordHere
SMTP Email Mail Host mail.EnterYourDomain.com
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€

[DrByte]

This may seem a silly question, but ... If you send an email with another program to that email address, do you still get only one copy?

[johnny43]

No,I dont.
I dont event get an e-mail to the admin account when I create a new account.
how can I trouble shoot ?

[johnny43]

No,I dont.
I dont event get an e-mail to the admin account when I create a new account.
how can I trouble shoot ?

Sorry was to late to edit the above...

Sure enough I only get 1 email if I use my webmail to read messages..
THANKS for pointing out the obvious Dr. Byte.

[DrByte]

Perhaps you have a "forward" set up for your 'info' account to send to another email address as well, thus leaving you with more than one in your main email program.