Ask A Question

[swguy]

Ask them to check their spam folder first. Otherwise, there's a FAQ tutorial on tracing down mail problems with a zillion things to check; you just have to go through a process like this to track it down.

[grneyes]

I've already checked the spam folders.

Do you have a link to the FAQ or can you tell me where to find it?

[grneyes]

Ok, I found the FAQ checked out all the different mail settings available and it still do not receive the questions emails.

[grneyes]

I can't get it to work so I'm just going to take it out instead of stressing over it. :-)

Thanks anyway!

[dharma]

I don't want my AAQ pages to be indexed by google. In order to this I add the ask_a_question page to my define('ROBOTS_PAGES_TO_SKIP', in my meta_tag file, correct?

or is there something else I should do? because all the linked AAQ pages include the product id in the URL.

ex. ask_a_question&products_id=187

[dharma]

I don't want my AAQ pages to be indexed by google. In order to this I add the ask_a_question page to my define('ROBOTS_PAGES_TO_SKIP', in my meta_tag file, correct?

or is there something else I should do? because all the linked AAQ pages include the product id in the URL.

ex. ask_a_question&products_id=187

Whoops nevermind.....I see the <meta name="robots" content="noindex, nofollow" /> in the head of the page

[jhauser42]

Thanks for this great mod. Works wonderfully on my 1.3.8a install.

The only problem I am having is with SSL. I have my contact_us page setup to be secure, but with this ask a question mod, it is not secure and I would like it to be. How would I go about getting the form secure when ask a question is chosen instead of contact us?


Thanks,
Joe

[swguy]

You probably shouldn't do this - both AAQ and Contact Us send clear text email to the store owner. Making the page https just gives the user a false sense of security that he can do something like type in a credit card number.

[scoutscout]

Hi,
This may sound very basic, as I'm very new to ZC.
In the "Ask a Question" ReadMe file, is says:

"===========
Upload files.
==========="

Where should I upload them?
I tried uploading the whole folder named "ask_1.8" (as is) to the medule folder, but it didn't work.

I also tried to upload the files of the module individually, to their folders on the server, while keeping their same location that they came in (in the module folder).

I see a placeholder of the button at the bottom of the product description, please take a look here:
http://medicatek.com/medical_equipme...&products_id=2

but it's not working. I also tried to go to the admin / email options, but couldn't find the option that allows me to enable the "ask a question" feature.

Any help would be highly appreciated!

Scout

[swguy]

The admin entries are obsolete; the instructions you were looking are describe how to get rid of them.

You want to upload the files to the same location on the server. Get it working with just a link first and then move to the button.

Simple suggestions on installing a mod are provided here:
http://www.thatsoftwareguy.com/zencart_install_mod.html