different checkout problem...

[jford]

here is the url: www.asiapacificpearls.com/catalog

after i have typed in the CC#, and hit hte confirm button-it takes me back to the cc page...I have tried the test CC# and also a real CC. why is it doing this and how can i fix it?

[jford]

Nevermind...i got this one fixed...

[Ajeh]

perhaps you could share the experience with us so that others could learn ...

[jford]

the customer i was working with gave me the wrong username to his authorize.net account!!! :) I wish i had a better answer then that...unfortunatly it was just a typo on the customers end!

[Ajeh]

You'd be amazed how often that little tid-bit is the missing peice to the puzzle ...

usernames and passwords and account ids ... typos are everything ...