authorize.net help needed

[mac5150]

Good afternoon,

I configured ZEN CART with my clients authroize.net account and I get the error below:
"Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance."

I'm setup using AIM, hosted through camelot and I'm using a shared SSL. Right now the site is at www.dockslocks.net but once I get the bugs worked out, it will run through www.dockslocks.com. I'm at a loss, it looks as if it should work but nothing. I tested other modules and those worked fine.

Any help will be greatly apprecated,

[DrByte]

Are you set up for "production" mode in both your Zen Cart admin for authorize.net as well as your account settings on the authorize.net website?

[mac5150]

Currently, I'm setup in test mode in both my zen cart and the authorize.net account. But, I also tried it in production mode (both zen and authorize.net) and used the supplied # that would get declined and go tthe same error.

[mac5150]

Just some more information:
I did have my cart hosted at 1and1 and was getting the same errors. After reading a few posts, I thought for sure that switching to a certified host would be the solution but I was wrong. Is there anything that I need to activate at auth.net or is the transaction key all I needed to generate.

[Merlinpa1969]

try regenerating your key,
authorize.net works fine on camelot hosting, as do all other zen cart payment and shipping modules,

There are multiple customers using authorize.net

[mac5150]

I've tried regenerating the key many times without any luck. I don't think it's the hosting but stumped at what it is. BTW, I am using the duel pricing mod. I'm wondering if this might be contributing to the problem.

Thanks,

[mac5150]

Looks like I'm in business. The problem was that I had to change the direct response within the merchant account to the following:
Deliminated: Yes
default field separator: comma
Field Encapsulation Character: left blank.

After I made those changes, my test transactions went through. Thanks for the help.

[notset4life]

I'm getting the same exact thing

"Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance."

I tried what you did about direct response and it didn't help.

[bobdog]

I have had a similar problem. Nothing was wrong with Zen Cart or Authorize.net

It turned out that the client was using an ATM card with visa, there was a daily limit on how much the card could be charged.

[Merlinpa1969]

Remember that this error,

Your credit card could not be authorized for this reason.

NO ERROR LISTED

Please correct any information and try again or contact us for further assistance."

may also be a cURL issue,
if curl is called by proxy then you will need to make a few changes,
there are a few hosts that I know that do this,

IF this is still an issue contact your host and see if they are using cURL by Proxy