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  1. #1
    Join Date
    Aug 2004
    Posts
    309
    Plugin Contributions
    0

    Default UPS Shipping not functional

    All of a sudden the UPS shipping module does not function. When Clicking on Shipping Estimate (under The Shopping cart contents), all I get is the ship to address with out any pricing information. An also when checking out (Step 1 of 3), it wont go to step 2 and I get the following under the shipping method:

    United Parcel Service United Parcel Service
    We are unable to obtain a rate quote for UPS shipping.
    Please contact the store if no other alternative is shown.

    What could have happend?

    Admin pereferences:
    United Parcel Service

    Enable UPS Shipping
    True

    UPS Pickup Method
    CC

    UPS Packaging?
    CP

    Residential Delivery?
    RES

    Handling Fee
    0

    Tax Class
    --none--

    Tax Basis
    Shipping

    Shipping Zone
    --none--

    Sort order of display.
    0

    Shipping Methods:
    Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite
    1DM, 1DML, 1DA, 1DAL, 1DAPI, 1DP, 1DPL, 2DM, 2DML, 2DA, 2DAL, 3DS, GND, STD, XPR, XPRL, XDM, XDML, XPD
    Zen Cart 1.2.5, Database Patch Level: 1.2.5
    Server OS: Linux 2.4.21-32.ELsmp, Database: MySQL 4.0.27-max-log
    PHP Version: 4.3.11 (Zend: 1.3.0), HTTP Server: Apache

  2. #2
    Join Date
    Mar 2005
    Posts
    142
    Plugin Contributions
    0

    Default Re: UPS Shipping not functional

    Same thing here. UPS Module is not working.

  3. #3
    Join Date
    Jul 2005
    Posts
    120
    Plugin Contributions
    0

    Default Re: UPS Shipping not functional

    I am also a victim of this aberration.

  4. #4
    Join Date
    Dec 2005
    Posts
    21
    Plugin Contributions
    0

    Default Re: UPS Shipping not functional

    Quote Originally Posted by deadeye
    I am also a victim of this aberration.

    Same here

  5. #5
    Join Date
    Jul 2005
    Posts
    120
    Plugin Contributions
    0

    Default Re: UPS Shipping not functional

    I found out why...trying to fix.

  6. #6
    Join Date
    Jul 2004
    Posts
    8
    Plugin Contributions
    0

    Default Re: UPS Shipping not functional

    Me too, guys... It's too early to tell if UPS is down, but that sounds like a reasonable explanation.

    Does anyone know a method to get ZenCart to show errors from PHP fsock to see what is up?

  7. #7
    Join Date
    May 2004
    Location
    Long Beach, CA
    Posts
    6
    Plugin Contributions
    2

    Default Re: UPS Shipping not functional

    data returned by the ups xml
    '
    You don't have permission to access /using/services/rave/qcostcgi.cgi on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    '
    not sure whether this is a system outage or whether the method/page/something else that the module is using has been depreciated, still googling on it...

  8. #8
    Join Date
    Jul 2004
    Posts
    8
    Plugin Contributions
    0

    Default Re: UPS Shipping not functional

    Yeah, Nalin..

    Sounds like service is down... Hmmmmmm... I'm heading over to the UPS site to see if any docs have changed on this CGI service...

    I've got 8 Zens running on my server and my phones are ringing off the hook today!

 

 

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