Error when searching for swedish characters (å, ä, ö)

[ErikAllan]

Hello

When I try to search for a word containing swedish characters like å, ä and ö using the sidebox or advanced search functions I get this error:

-----------------------------
Not Acceptable

An appropriate representation of the requested resource /zen-cart/index.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
-----------------------------

I run zencart 1.3.8a with the swedish language pack.

Anyone who knows how to fix it?

Best Regards

Erik

[DrByte]

You're probably triggering mod_security rules set up on your server by your hosting company, which are throwing a 406 error when you submit multibyte or extended characterset characters.

[ErikAllan]

Hello DrByte

Thank you for answering. I googled on this topic and found that if the mod_security module is installed on the server I should be able to disable it by adding this to the .htaccess file:

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

I tried this but it does not solve the problem . There are many .htaccess files in my www folder (one in the admin, one in the includes folder etc.) and I have but the text in both of them... I will contact the hosting company and try to find out more.

Any thoughts?

/Erik

[DrByte]

Check your server's apache errorlog file for details of what rules were triggering the 406 error. You may have to ask the hosting company for that information if your control panel doesn't give you access to the logs.

[ErikAllan]

Problem solved. The hosting company helped me out

Thank you for guiding me.

/Erik