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  1. #1
    Join Date
    May 2006
    Location
    Scotland
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    198
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    Incorrect product weight displaying

    I have entered a product weight of 0.7 lbs and yet when I check out the test product it displays a weight of 3.7 lbs and a shipping fee that corresponds to a product weighing 3.7lbs.
    I have table rate shipping installed based on weight:
    0.7:4.50,1.9:6.50,10000:13.00

    What have I done wrong?

    See http://www.tobacconline.co.uk/catalog/ and you can test it out on Benson & Hedges

  2. #2
    Join Date
    Jun 2003
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    Default Re: Incorrect product weight displaying

    https://www.zen-cart.com/tutorials/index.php?article=85

    The FAQ section has lots of really good information.
    Last edited by Kim; 11 Nov 2007 at 04:56 AM.

  3. #3
    Join Date
    Jul 2007
    Location
    UK? US?
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    Default Re: Incorrect product weight displaying

    I am having exactly the same problem as the OP but the link in the reply message doesnt work!
    Can anyone help?
    Thanks

  4. #4
    Join Date
    Oct 2004
    Location
    Southport, UK
    Posts
    4,244
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    20

    Default Re: Incorrect product weight displaying

    That'll be because this topic is well over a year old and a lot has changed since then!

    https://www.zen-cart.com/tutorials/index.php?article=85
    Development Manager @ JSWeb Ltd - suppliers of Applepay/Googlepay for Zencart
    20 years with Zencart !

  5. #5
    Join Date
    Jul 2007
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    UK? US?
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    Default Re: Incorrect product weight displaying

    Quote Originally Posted by Ryk View Post
    That'll be because this topic is well over a year old and a lot has changed since then!

    https://www.zen-cart.com/tutorials/index.php?article=85
    Oh sorry, I usually check that!
    Spent hours configuring my store today so probably brain damaged

    Thanks for directing me to the right information...............

  6. #6
    Join Date
    Jun 2003
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    Default Re: Incorrect product weight displaying

    moderator note: bad link now fixed.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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