HTMLArea undefined after move to new server

[flaming]

Hi All,

Version = 1.2.7
DB Patch Level = 1.2.7

After migrating my zencart from a test platfrom to the live server I can not edit anything using the HTML editor, and get the following error on the pages "HTMLArea undefined"

The test site was on http://test.mydomain.com and I have moved to the live system where the shop now resides on http://www.otherdomain.com/Shop.

I made the relevant changes to the config.php files in includes and admin/includes as per a thread I found, and everything else seems to work perfectly.

Reading through some threads relating to the above error message, they seem to indicate its a path issue, but I cant for the life of me understand what else and where to change.

If anyone can help I would be really grateful.

Thanks

Sab

[Ajeh]

Did you reset the directory, subdirectories and files to 777 in:
/includes/languages/english/html_includes

[flaming]

hi Linda,

Thanks for your response.

Yes all the relevant folder/page permissins were made too.

Do you not think its a path issue ??

Sab

[Ajeh]

Are you able to edit a Product with HTMLarea turned on?

[flaming]

Hi,

Yes, all the pages can be edited, and saved. But I only get the html code, I am unable to view the toolbar to cahnge font, colour etc.

Sab

[Ajeh]

Click the SourceForge link at the bottom of the page ...

Click on Files ... and download the version of Zen Cart that you are running ...

Delete the /htmlarea from your site and reload a clean copy ...

Does this help?

[flaming]

No luck.....:-(

When I view source on the pages with the error, I see the following:


</script>
<script type="text/javascript">
_editor_url = "//htmlarea/";
_editor_lang = "en";
</script>
<script type="text/javascript" src="//htmlarea/htmlarea.js"></script>


Should this not be (src="/htmlarea/htmlarea.js") with a single slash rather than double?

Sab

[Ajeh]

Could you post, from the server, the file:
/admin/includes/configure.php

without your username and password?

[flaming]

Hi,

as requested.
--------------------------------------------------------------------------------------------
// Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
define('HTTP_SERVER', 'http://www.williamandjacks.co.uk/Shop');
// Secure webserver: eg, https://localhost - should not be empty for productive servers
define('HTTPS_SERVER', 'https://www.williamandjacks.co.uk/Shop'); // eg, https://localhost
define('HTTP_CATALOG_SERVER', 'http://www.williamandjacks.co.uk/Shop');
define('HTTPS_CATALOG_SERVER', 'https://www.williamandjacks.co.uk/Shop');

// secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '//');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '//');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');
define('DIR_WS_BLOCKS', DIR_WS_INCLUDES . 'blocks/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/williamnjacks/N4H6R3Y2/htdocs/Shop/admin/');
define('DIR_FS_CATALOG', '/home/williamnjacks/N4H6R3Y2/htdocs/Shop/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_CATALOG_BLOCKS', DIR_FS_CATALOG . 'includes/blocks/');
define('DIR_FS_CATALOG_BOXES', DIR_FS_CATALOG . 'includes/boxes/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_FILE_MANAGER_ROOT', '/home/williamnjacks/N4H6R3Y2/htdocs/Shop/'); // path to starting directory of the file manager

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_');
define('DB_SERVER', '***HAS BEEN REMOVED***'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', '***HAS BEEN REMOVED***');
define('DB_SERVER_PASSWORD', '***HAS BEEN REMOVED***');
define('DB_DATABASE', '***HAS BEEN REMOVED***');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/williamnjacks/N4H6R3Y2/htdocs/Shop/cache');

?>

--------------------------------------------------------------------------------------------

Thanks

Sab

[Ajeh]

That looks totally goobered up ...

Each line that starts with: define

needs to be on its own line

Each line that starts with: //

needs to be on its own line

This is messed up with things not on separate lines and the wrong settings:

define('HTTP_SERVER', 'http://www.williamandjacks.co.uk/Shop');
// Secure webserver: eg, https://localhost - should not be empty for productive servers
define('HTTPS_SERVER', 'https://www.williamandjacks.co.uk/Shop'); // eg, https://localhost
define('HTTP_CATALOG_SERVER', 'http://www.williamandjacks.co.uk/Shop');
define('HTTPS_CATALOG_SERVER', 'https://www.williamandjacks.co.uk/Shop'); 

Should be:

define('HTTP_SERVER', 'http://www.williamandjacks.co.uk');
define('HTTPS_SERVER', 'https://www.williamandjacks.co.uk'); 
define('HTTP_CATALOG_SERVER', 'http://www.williamandjacks.co.uk');
define('HTTPS_CATALOG_SERVER', 'https://www.williamandjacks.co.uk'); 

This section here is a problem:

define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '//');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '//'); 

Should be:

define('DIR_WS_ADMIN', '/Shop/admin/');
define('DIR_WS_CATALOG', '/Shop/');
define('DIR_WS_HTTPS_ADMIN', '/Shop/admin/');
define('DIR_WS_HTTPS_CATALOG', '/Shop/'); 

NOTE: calling your directory Shop vs shop is not a good idea on the internet ... no one will remember to use Shop vs shop ...

You should change that at some point

This looks like a very old configure.php file from a very old version of Zen Cart ...

You will want to look at the new version of the
/includes/dist-configure.php

when you upgrade or if you already have ...

Note: your catalog should also probably be cleaned up as well for the file:
/includes/configure.php

with similar changes ...