I have a '?' instead of the '€' ? help

[dandownunder]

Hi guys,
When an order is put through both the client and the shop receive a confrimation e-mail and instead of the euro sign '€' there is a question mark '?'.

Does anyone have any idea why ? and how I can change this ??

Cheers
Dan.

[Ajeh]

Check the Configuration ... Email Options ...

More than likely the translation setting for the TEXT emails is goobered up ...

Convert currencies for Text emails
What currency conversions do you need for Text emails?
Default = £,£:€,€

[dandownunder]

Hi Linda,
My e-mails are set to 'TEXT' not sure what other settings to look at in there ??
Any ideas? would that be it ?

These are my settings:

E-Mail Transport Method: sendmail
E-Mail Linefeeds: LF
Use MIME HTML When Sending Emails: false
Verify E-Mail Addresses Through DNS: false
Send E-Mails: true
Email Archiving Active?: false
E-Mail Friendly-Errors: false
Emails must send from known domain?: No
Email Admin Format?: TEXT

Any ideas is it one of those ?
Cheers
Dan.

[dandownunder]

Ok, I input :

£,£:€,€ 

And it still does the same ? only send '?' in the e-mails ?

Any more ideas ?
Cheers
Dan.

[Ajeh]

What are your settings for your Currency?

[dandownunder]

I have three currencies on my store, Euro, GB pounds and US dollar. The Euro is the default for payment. This is in Admin-Localization-currencies.

Cheers
Dan.

[Ajeh]

Could you post the ones you have for Euro?

[dandownunder]

Yep, here they are:

Title: Euro
Code: EUR

Symbol Left: €
Symbol Right:

Decimal Point: .
Thousands Point: ,
Decimal Places: 2

Last Updated: 08/05/2006
Value: 1.00000000

Example Output:
€30.00 = €30.00

[Ajeh]

For the Symbol Left, try using: €

[dandownunder]

Hi Linda,
I have put that in there and the symbol did appear as a Euro sign in the admin table, but then I just placed another order and i am still getting the '?' instead of Euro symbol, looks like this:

5 x Adega do Cantor hat = ?40.00

?? any more ideas ?
Cheers
Dan.