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  1. #1
    Join Date
    Apr 2006
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    PayPal: Data does not match input character set...

    Hello,

    In the last 24 hours, 2 customers have tried to buy products on my bilingual store (English & Japanese) but in the last step, when the store redirects to the PayPal site they get the following message:

    Data does not match input character set or default encoding. For more information, please contact the merchant.

    Both were using Japanese as their main languages. One was using windows, one a Mac using Firefox and then Safari... I saw the problem myself as it was a friend who wanted to do the purchase and I visited them to see for myself.

    I just tried using Japanese with a Mac using Safari and FireFox and there were no problems...

    Does anyone have any ideas on what might be the problem? Any testing suggestions?

    Thanks!
    Last edited by Peace Freak; 8 Aug 2006 at 09:20 AM.

  2. #2
    Join Date
    Jan 2004
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    Default Re: PayPal: Data does not match input character set...

    The patch I posted here should be set to pass the desired CHARSET to paypal... not sure if that's what you're after:

    http://www.zen-cart.com/forum/showthread.php?t=42600

    Would like to know if it resolves the situation for you.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: PayPal: Data does not match input character set...

    Hello Dr. Byte,

    Thank you for your quick response!

    Wanted to let you know that it appears to have solved the problem. One of the people has retested and says it is now OK. I am still waiting for the other. When I hear from them I will confirm.

    Once again, thank you!

  4. #4
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    Default Re: PayPal: Data does not match input character set...

    Hi Dr. Byte,

    The second person could log in to PayPal!

    Thanks!

  5. #5
    Join Date
    Jan 2004
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    Default Re: PayPal: Data does not match input character set...

    !
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Sep 2008
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    red flag Re: PayPal: Data does not match input character set...

    HELP!! when go to checkout confirmation to payapal, the page show charter error as below:

    Data does not match input character set or default encoding. For more information, please contact the merchant.

    When i set below to UTF-8, palpay work fine but all the japanese language encoding in error. What should i do anyone can HELP???

    // charset for web pages and emails
    define('CHARSET', 'EUC-JP');



    any method to set the variable in the button code so the data in the transaction is transferred in UTF-8 format and don't set the encoding for the entire page to UTF-8. OR any other method solve the problem????
    Last edited by kannasai; 6 Oct 2009 at 02:55 PM. Reason: additional question

  7. #7
    Join Date
    Sep 2008
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    red flag Re: Japanese working on 1.3.8a

    Japanese working on 1.3.8a but seem like it is not working for paypal IPN

    Zen-cart version 1.3.8a .
    Website is Japanese language base.
    Website: www.nittoka.com

    When my customers claims do not able to checkout order confirmation. SInce we click the checkout button (ご注文確認), it suppose to link to paypal IPN as www.paypal.com/cgi-bin/webscr.
    But Payment cannot process and came out with error page such as Data does not match input character set or default encoding


    // charset for web pages and emails
    define('CHARSET', 'EUC-JP');
    When i change the the Charset from EUC-JP to UTF-8, the probelm solved but my entire webpage japanese words appeared encoding errors.

    What can i do to solve out the problem? Please help.

 

 

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