Hello,
In the last 24 hours, 2 customers have tried to buy products on my bilingual store (English & Japanese) but in the last step, when the store redirects to the PayPal site they get the following message:
Data does not match input character set or default encoding. For more information, please contact the merchant.
Both were using Japanese as their main languages. One was using windows, one a Mac using Firefox and then Safari... I saw the problem myself as it was a friend who wanted to do the purchase and I visited them to see for myself.
I just tried using Japanese with a Mac using Safari and FireFox and there were no problems...
Does anyone have any ideas on what might be the problem? Any testing suggestions?
Thanks!


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