physical path problem on install

Hi...we are having trouble installing on a lycos account, in particular with the physical path section...

the zen cart installer guesses at /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen
but on our account which starts at cutencreepy.co.uk doesnt have a htdocs folder

as far as i can tell the physical path should be /www/zen
with zen being the name of the folder we installed zencart into
but...it keeps telling us that the physical path is wrong unless we accept those defaults....problem is, when we go through the installation to the end and try and view the store we get this

Warning: main(includes/auto_loaders/config.core.php): failed to open stream: No such file or directory in /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/includes/application_top.php on line 83

Warning: main(includes/auto_loaders/config.core.php): failed to open stream: No such file or directory in /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/includes/application_top.php on line 83

Warning: main(): Failed opening 'includes/auto_loaders/config.core.php' for inclusion (include_path='.:/data/apache/php/mmp_lib:/data/session') in /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/includes/application_top.php on line 83

Warning: reset(): Passed variable is not an array or object in /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/includes/autoload_func.php on line 18

Warning: ksort() expects parameter 1 to be array, null given in /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/includes/autoload_func.php on line 19

Warning: Invalid argument supplied for foreach() in /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/includes/autoload_func.php on line 20

Fatal error: Call to a member function on a non-object in /data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/includes/counter.php on line 23


any ideas anyone?
we can get into admin and start tweaking the store and adding products...

please post your /includes/configure.php file here without the password

<?php
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://www.cutencreepy.co.uk');
define('HTTPS_SERVER', 'https://vip-membersphp.webc.lyceu.net');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/zen/');
define('DIR_WS_HTTPS_CATALOG', 'https:///');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', 'root');
define('DB_SERVER_PASSWORD', 'xxxxxxx');
define('DB_DATABASE', 'cutencreepy_co_uk_1');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/data/members/paid/c/u/cutencreepy.co.uk/htdocs/www/zen/cache');

?>

You need to at least change:

define('DIR_WS_CATALOG', '/zen/');
define('DIR_WS_HTTPS_CATALOG', 'https:///');

To read:

define('DIR_WS_CATALOG', '/zen/');
define('DIR_WS_HTTPS_CATALOG', '/zen/');

Does this file exist? ... includes/auto_loaders/config.core.php



I'm puzzled why you would use Lycos to run an advanced eCommerce system. Perhaps it may be suitable for initial setup and testing, but I wouldn't run a real store with them as a host.

thanks drbyte, it was missing files, that directory with the configure.core.php file in was empty...the lycos ftp is unreliable to say the least, i copied up three missing files and we now have a store...

we were thinking about moving away from lycos, possibly to siteground or bluehost (bluehost seems to have the better reviews) is there a recommended host that you guys use a lot?

thanks for the help

Our Certified Hosting links (see link at top of page) come highly recommended.

As for FTP, general rule of thumb ... never use a browser-based FTP resource.
Use only a dedicated FTP program.
A good free one is http://filezilla.sourceforge.net