Can't access my data MySql data base

[Roon]

I shall certainly let you know. It may avoid problems for others.

[Roon]

I am still fighting with this issue. My host is Ipowerweb and we have 4 sites with them. I have always considered them the best hosting service from every point of view till now. I go into my Vdeck (control panel) and set up a username and password and when I run the zen install program the MySql data base rejects my username and/or pasword.

One of the live chat agents said he knew a tech that has installed at least two zen carts on their servers. I just wonder if anyone else has had any trouble with installing zen on Ipowerweb. nI can't believe this can be such a problem.

[Roon]

I can't even open my installer now. I am really puzzeled.

Now, after Ipowerweb techs were mucking around I get this error message. I uploaded the zc_install file again but it does the same thing. So it can't be something Ipowerweb did. thank you in advance for any helpful suggestions anyone could give.


Warning: main(../includes/classes/class.base.php): failed to open stream: Permission denied in /home/vivictor/public_html/zen_cart/zc_install/includes/application_top.php on line 28

Warning: main(../includes/classes/class.base.php): failed to open stream: Permission denied in /home/vivictor/public_html/zen_cart/zc_install/includes/application_top.php on line 28

Fatal error: main(): Failed opening required '../includes/classes/class.base.php' (include_path='.:/usr/local/lib/php') in /home/vivictor/public_html/zen_cart/zc_install/includes/application_top.php on line 28

[Vger]

Try doing the install manually. Populate the blank database using the sql file from the Zen Cart install, and then edit the two configure.php files manually.

Vger

[Roon]

I presume I would do this with MyAdmin some how. I'm new to data bases, MySql and Php really. It seems strange that the configure files wouldn't have to be edited before populating the data base. How does everything know where to go and what everything is called? I will have to go look in MyAdmin and see what I can do. Thank you for replying Vger.

[Vger]

Once you have your blank database and you've accessed phpMyAdmin then it's quite simple - even for beginners.

Just locate the SQL or import tab at top-middle of the page, and use the Browse button to locate the copy of the sql file you have on your computer - then click the Go button.

Let it do its stuff and you should then see a message saying that it was successful.

Vger

[Roon]

Aha! I shall try that when I get back from my hernia operation tomorrow. Maybe it will be installed by then. A friend in Poland that works a lot with GNU programs is going to give it a whirl. I have given up on Ipowerweb solving my problem. If he doesn't lick the problem I shall try this. It sounds like it could work. Thank you again Vger, very much.

[Roon]

I'm just having too much problem installing zen cart on Ipowerweb. There are a lot of things I don't understand about this. Is there anybody that could install this for us? I have already had two other guys try, but they don't get any further than I do. I'd be glad to pay a reasonable price, but only for success. I must stay with Ipowerweb because they have always been the best in my view, except for this. Maybe it's not even their fault.

[DrByte]

You're not the first nor the last one to have trouble with iPowerWeb's unique and bizarre server configuration.

You'll find that the Zen Cart certified hosts (see link at top of page) are competitive price-wise and run Zen Cart better than iPowerWeb will ever run it. Not to mention that these guys "do" Zen Cart as a mainstay. For an eCommerce setup, you're best to go with someone who knows and does eCommerce specifically.

Anyway, this isn't a sales pitch. You can do what you like. Just sharing observations.

[Roon]

Maybe you're right. I took a look before, but I'll take a look again.