I am still fighting with this issue. My host is Ipowerweb and we have 4 sites with them. I have always considered them the best hosting service from every point of view till now. I go into my Vdeck (control panel) and set up a username and password and when I run the zen install program the MySql data base rejects my username and/or pasword.

One of the live chat agents said he knew a tech that has installed at least two zen carts on their servers. I just wonder if anyone else has had any trouble with installing zen on Ipowerweb. nI can't believe this can be such a problem.