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  1. #1
    Join Date
    Nov 2005
    Posts
    186
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    application error Re: problem Connecting to the database

    I am having the exact same problem as this person.

    I purchased a new dedicated server from a new company. Unfortunately, it is not as easy as mirroring the hard drive because I went from an Ensim control panel to a Plesk control panel. So, here is what I have done thus far.

    1. I created the domain on the new server with plesk.
    2. I TAR'd the files on the old server and SCP'd them to the new server
    3. I unTAR'd the files on the new server and put them in the appropriate place.
    4. I created a new database (different name) from within Plesk and assigned a new user name and password.
    5. Changed the configure.php files for Store and Admin section to reflect the new info.
    6. I went to the old server and EXPORTED the database and then IMPORTED it in the new one.
    7. I received a successful import message.

    I have done this with other sites and so far, this domain is the only one I have had problems with.

    It is probably important to mention a few key points.

    1. I am able to connect to the ADMIN section of the store and I can see product items listed. However, I do see the following warning message at the top of the page.

    WARNING: The Admin Activity Log table has records over 2 months old and should be cleaned ... 12-02-2006

    2. The old server was running: MySQL 3.23.58 and phpMyAdmin 2.5.6

    3. The new server is running: MySQL 4.1.20 and phpMyAdmin 2.8.2.4

    4. The old server was running PHP4 the new is running PHP5

    5. Zen-Cart version is Zen Cart 1.3.6 with Database Patch Level: 1.3.6

    Question: Is it possible this is a permissions thing? When you install Zen Cart, there is a checklist of things that need to be fixed. Is there a way to view this again without reinstalling the store? Finally, in reading the forum, I found someone talked about a fix_cache_key.php file, is that something I need to do?

    Thank you in advance for your time.

    Kim Huff

  2. #2
    Join Date
    Aug 2006
    Location
    ulaanbaatar
    Posts
    94
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    Default problem Connecting to the database

    The same problem. Difference: I can manage my Admin. But when user trying to register, it gives this message. What fixes it? Shall I try this fix_cache one?
    TIA (saving valuable lines and bits of the forum...lol)

  3. #3
    Join Date
    Aug 2006
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    ulaanbaatar
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    Default Re: problem Connecting to the database

    This far I got this: when switching off phpbb from admin it works for registering. So how it should be done with phpbb enabled?

  4. #4
    Join Date
    Nov 2007
    Posts
    4
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    Default Re: problem Connecting to the database

    Found my answers elsewhere ;-) thanks
    Last edited by kahill; 4 May 2008 at 08:04 PM. Reason: edit

  5. #5
    Join Date
    Oct 2006
    Location
    Los Angeles
    Posts
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    Default Re: problem Connecting to the database

    please post links so other people can find help oo for these issues :)

 

 

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