I've read the two threads here about paypal orders getting lost; but I am having the same problem with just one order.

The customer was charged on three attempts to place an order on his visa through usaepay but no notification and no indication in admin of the order. I found it by chance while looking over my usaepay account. Now I am wading through all our registered customers to see if anyone else registered without ordering.

Any hints on how to solve? We have since then gotten a few orders through usaepay just fine and paypal is working fine. we have zencart 1.3.0.2