17 Aug 2006, 20:34
#1
New Zenner
- Join Date:
- May 2006
- Posts:
- 38
- Plugin Contributions:
- 0
Customer not getting emails
Her e is the problem. When a customer creates an account they do NOT receive the "Welcoming" email. They also don't get order confirmation emails.
For Email transport method I've tried. Sendmail, sendmail -f, smtp ... no diff.
However, I DO get an email saying that a customer has created an account. I need them to be notified also.
I am using DREAMHOST as my web host
Here is my Admin->Configuration->Email Options:
For Email transport method I've tried. Sendmail, sendmail -f, smtp ... no diff.
However, I DO get an email saying that a customer has created an account. I need them to be notified also.
I am using DREAMHOST as my web host
Here is my Admin->Configuration->Email Options:
E-Mail Transport Method smtpauth
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Verify E-Mail Addresses Through DNS false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? No
Email Admin Format? HTML
Send Copy of Order Confirmation Emails To [email protected]
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To [email protected]
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 1
Send Copy of Admin Orders Status Emails To [email protected]
Send Notice of Pending Reviews Emails To - Status 0
Ask A Question Email To: [email protected]
Send Notice of Pending Reviews Emails To [email protected]
Ask A Question Name To Customer Service
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend false
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 1
Send Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox mail.mystore.com
SMTP Email Account Password **********
SMTP Email Mail Host mail.mystore.com
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€
