How do EZ-Pages work?

[Boggled]

For some reason EZ Pages consisting of internal links to define pages such as 'contact us' do not appear in tables-of-contents even when given the same chapter#. Is this to be expected? Is this a defect, and are there workarounds?

I want to keep using certain define pages such as contact us or for gift certificates because they have interactive forms beyond the straight HTML that the EZ pages generally contain--but I was hoping to avoid putting these EZ pages at the top level of the hierarchy, instead putting them as sub-chapters underneath a top-level parent 'Customer Service' EZ page.

Thanks in advance.

-Andrew

I was wanting to do the same thing, but haven't found a workaround yet.
Any ideas? Anyone?