Email problems...please help

[yos]

Ok I am sure I have the emial configed right. When a customer orders something it sends the email that should go to them to me and not them. So I get an email saying that I sold something then an email say that I order something. I dont have it set to send me a copy and the customers are not receiving a conf email. Has anyone seen this?

[Kim]

Please post the settings from the Admin> Configuration> Email Settings

[yos]

I put the spaces in the email addresses. trying to cut down on spam


Title Value Action
E-Mail Transport Method smtpauth
E-Mail Linefeeds CRLF
Use MIME HTML When Sending Emails false
Verify E-Mail Addresses Through DNS false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you) info @ yosada.com
Email Address (sent FROM) info @ yosada.com
Emails must send from known domain? Yes
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To info @ yosada.com
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To info @ yosada.com
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To info @ yosada.com
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To info @ yosada.com
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To info @ yosada.com
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To info @ yosada.com
Send Copy of Admin Orders Status Emails To - Status 1
Send Copy of Admin Orders Status Emails To info @ yosada.com
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To info @ yosada.com
Set "Contact Us" Email Dropdown List Info
Allow Guest To Tell A Friend false Info
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 1
Send Low Stock Emails To info @ yosada.com
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display false
SMTP Email Account Mailbox info @ yosada.com
SMTP Email Mail Host mail.yosada.com
Took out my password
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€

[DrByte]

I know of nothing in the code that mixes these up. It sends the customer email first, and then sends to the administrator separately.

What version of Zen Cart?
What version of PHP?
Do you have Register Globals off or on?
Who is your host?
Are you hosting on Windows or Linux?

[yos]

What version of Zen Cart? 1.3.0.2
What version of PHP? (I cant remember where to look but I know when I installed Zen Cart it was the right version)
Do you have Register Globals off or on? (Not sure, how do I find this out. I think I had a problem with this when I installed.)
Who is your host? (Siwebhosting)
Are you hosting on Windows or Linux? (Linux)

[DrByte]

What was the email address of the recipient who didn't get the messages?

[yos]

I am just doing testing but the address was ju*ti*ca*y @ hotmail.com


EDIT: asterisks added for spam prevention

[DrByte]

Does it work properly if you use a non-Hotmail address for your customer account?

[yos]

no I tried another one from my website as well.

[DrByte]

I have no idea what's causing this, because the code isn't written to do what you're describing.

... unless the emails are being rejected and sent back to you.


Try this: Admin->Configuration->Email Options:
Email Archiving Active? --> change to true

Then do a test order.

Then install this addon:
http://www.zen-cart.com/index.php?ma...roducts_id=198
which will allow you to read the contents of sent emails.

Confirm whether the emails were "created" to go to the proper destination...