Google Analytics Integration

[jrb1512]

from my admin area i am doing ok.. but on analytics i struggle to reach 2 visitors a day


0/07/2006 21 - 49
10/07/2006 21 - 49
10/06/2006 33 - 36
10/05/2006 36 - 57
10/04/2006 51 - 122
10/03/2006 49 - 160
10/02/2006 30 - 77
10/01/2006 37 - 118
09/30/2006 31 - 82
09/29/2006 50 - 109

[wickedklown]

so analytics is showing data? its just not mached with what you have in the admin?

well its always been that way for me. zc admin always shows a completely different number than analytics. This is becuase ana. is more in depth, and really filters your hits to show you new vs retruning and so forth.

are you hitting the front page alot? looking around your catalog? or maybe you post links to your products/cart, some of which may have your session id, when ppl hit that link they will be givin there own id, which will change the way data shown to you on the admin homepage. adjasent to that would be analytics, which would show you the true number of visitors that is showing to your site. along with where they came from, what ISP they are using, ect/ect/

i would see that your code is setup correctly through your cart, and make sure that google is counting everything.

make sure you enabled e-commerce on your analytics account. and make yourself a test sale, and see if it calc's it tomarrow. or later tonight even. if it does, we know that is prolly working as it should, and that we need to look at somthing else being the issue.

hope this helps

[jrb1512]

i'll try a test sale analytics shows i have had 7 visitors between 30/09 and 06/10 whereas adword alone says ive had 30 clicks, and i've had at least 10 different people giving me opinions on my site.

In my adwords settings it is set to e-commerce site. I've checked the code and its setup correctly.


I wonder if adwords support may be able to help...

[wickedklown]

ya, id try and contact them.

if your apsolutly positive that you have had more visitors in that period than google is showing, you may need to contact them.

another theroy could be that you have more than 1 viewing your site from the same system. iv never been able to verify my data since its in the 1000's a day.

never-the-less id contact them and see why it is that your adwords is showing 30clicks while your analytics isnt showing them

you may also see that on your next billing cycle with google they give you a credit for clicks that where multi's from the same user.
(like a compeditor clicking on your ad over and over) which would only show as one visitor on analytics, but numorus clicks on your adwords account. this happens to us every single month.

let us know what happens

[brad512]

I have been looking over the Google analytics integration module with interest as I believe I may have integrated in into my site incorrectly. As per the instructions from Google https://www.google.com/support/analy...26795&hl=en_US

I had placed the code snippet ( shown below ) in to bottom of tpl_footer.php.

<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct="UA-xxxx-x";
urchinTracker();
</script>

I have looked over the Google analytics integration module for remnants of the script, but have found none. It does however appear that Google is notified when a purchase is completed. I have at best rudimentary skills when it comes to scripting - so it doesn't surprise me that I couldn't find the code in question.

Is that correct - the Google analytics integration module only tracks on the purchase of the item?

I would like to install it, but I am very pleased with the current integration (amazing amount of information from Google), and I would hate to interrupt the flow.

I have heard from a forum member that the current state of my install for the script is a less than desirable approach as it generates SSL errors.

Brad

[Brent]

Andrew's mod automatically inserts the code snippet on every page so you'll need to remove your manual entries.

It also takes care of the SSL errors as it checks to see if the page is secure or not and then uses http or https.

[brad512]

Thank you for that - that's says it in a nut shell

[MorganKhalil]

well i dont know if this was the cause of the problem, but
I just noticed that when i go to analytics and click on Site Overlay, it no longer pulls up the front page of my site, it shows this error. Maybe this is why its not working
Failed to Obtain Webpage: http://www.myrcsupply.com/www.myrcsu...ain_page=index
Error Code: 404

i changed my settings on the analytics account, and it has seemed to fix that part.

Im still wondering why nothing is showing up since i installed this modual into the new zencart....

has anyone else experianced this issue?

i had this problem also wickedklown, and here is how i fixed it:
sign in to analytics
click "edit" under settings for your website profile
click "edit" under "Main Website Profile Information"
change "Default page [?]:" to index.php DO NOT INCLUDE http://www.whatever.com

[jrb1512]

i have found that the google code is above the body tags it appears to be in the header, i can't locate the footer file with the code in, can anyone help?

[magicpants]

I had a serious javascript / ajax problem when using this Google Analytics mod and with GZIP Compression turned on in the admin. I turned GZip Compression off and it seems to work fine.

Just a heads up, if you're having trouble. And, what was the final verdict about putting the google code above the body tags? Should we move it to where Google recommends it to be?