Problem with zone 3 shipping

[DonnaG]

Zone shipping rates for the U.S. and Canada calculate properly, but any other country, for instance, the U.K., generates the message:

"Zone Rates (No shipping available to the selected country)"

in the shipping estimate portion of the shopping cart, even though "BR" (United Kingdom) is specified as being in zone 3. The message "No shipping available to the selected country" appears in check-out. I also tested Mexico (MX) and Poland (PL) and get the same result.

Zone 1 is US, zone 2 is CA, and zone 3 is everywhere else, which I have limited to AT, BE, DK, FR, DE, IE, IL, IT, MX, NL, NO, PT, ES, SE, CH, GB, AU, PL, JP, SG, CN, TW, NZ, KR, IN, HK, BR and CL. (I haven't dumped the countries not included in any zone from the drop-down list yet, but I don't think that's an issue in this problem.)

I also noticed that when opening a new account, if Canada is selected, the drop-down list of U.S. states doesn't change to Canadian provinces (It does in admin if the customer record is being edited.) The same thing is basically true for all other non-U.S. countries, that is, the drop-down list of U.S. states is still displayed and is still a required field.

I'm running version 1.3.0.2. The site is d-g.com.

Anyone got any ideas what is going on with zone 3?

[Tom_Ace]

Hi,

I am having the exactly same problem. US in zone 1 work fine but in zone 2 with AT, BE, DK, FR, DE, IE, IL, IT, MX, NL, NO, PT, ES, SE, CH, GB, AU, PL, JP, SG, CN, TW, NZ, KR, IN, HK, BR and CL in it, It doesnt work. But i have tired JP only in zone 2 and it work fine. Seem like if you put more than 1 countries and it will not work. How can i fix that?

[Tom_Ace]

Update i got it figure out. Do NOT use space just use , that it. Such as this AT,BE,DK,FR,DE,IE,IL,IT,MX,NL,NO,PT,ES,SE,CH,GB,AU,PL,JP,SG,CN,TW,NZ,KR,IN,HK,BR ,CL

No Space!!

[DonnaG]

Yup, eliminating the spaces does the trick. Thanks.

Apparently some sort of parsing problem similar to any extra space(s) at the end of a file causing errors. Doesn't make sense, but that's the way it is.