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  1. #1
    Join Date
    Aug 2006
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    Eastbourne East Sussex UK
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    includes folder is blocked

    I have installed, uninstalled and reinstalled. The installation works fine except the includes folder is not recognised. The home page is in roman with bad layout so the page is not finding the css's and images in subdirectories of includes are not displayed. If I copy file names into a browser:
    http://www.beyondfrance.co.uk/shoppi...esheet_new.css
    or
    http://www.beyondfrance.co.uk/shoppi...mages/logo.gif
    I get:
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator. I have tried all sorts of permissions on includes to no avail.
    I have taken it off the server and will try again. Is this because my server uses php5? Or what is happening????

  2. #2
    Join Date
    Jan 2004
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    Default Re: includes folder not recognised on php5

    Your server is apparently configured to disallow the instructions in your /includes/.htaccess file which are intended to prevent would-be hackers/lurkers from snooping around your site.

    If you temporarily rename the /includes/.htaccess to htaccess_OFF then you'll likely find that your images and stylesheets show properly again.

    Then you'll need to work with your host to find an alternate way of protecting your files. Your host will know why they've prevented you from controlling the security, and should be able to direct you how to do things otherwise.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3
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    Default Re: includes folder is blocked

    this is not a PHP 5 issue.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
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    Eastbourne East Sussex UK
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    Default Re: includes folder is blocked

    Thank you very much DrByte, it displays perfectly now. The host charges extra for password protection. I have ordered this now so am hopeful all with work. The host is streamline.net for info. Thans again. Jonathan

  5. #5
    Join Date
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    Default Re: includes folder is blocked

    I'm not sure you need to purchase password-protection. But then again, every host is different.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Nov 2005
    Location
    Tasmania
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    Default Re: includes folder is blocked

    I had the same problem after upgrading to 1.3.5. I now have 2 .htaccess files renamed to htaccess_bak (admin & includes) and the site is working ok but I don't understand what to do next - am I able to fix the underlying problem in cpanel and go back to using normal .htaccess files? Or is it ok to leave them as they are?

 

 

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