These are the files, and they need to go in the folders specified.

The "admin" part of this path is the "admin" folder on your server.

/admin/email_export.php
/admin/includes/boxes/extra_boxes/email_export_tools_dhtml.php
/admin/includes/extra_datafiles/email_export.php
/admin/includes/languages/english/email_export.php

If the file in the ...boxes/extra_boxes folder is missing, then you will not see the option on the Tools menu.


What other addons do you have installed?
What happens if you re-upload the files again? (Perhaps your FTP program experienced a timeout and didn't load all the files completely)