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  1. #1
    Join Date
    Jun 2006
    Posts
    122
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    0

    Default not receiving mail from contact us

    I am not receving any email from contact us after upgrading and switching hosts. The contact us page says a message was sent succcssfully, but I never receive it and it is not in my spam folder. However, I do receive order confirmations and am to send emails out in admin. My dropdown seems to be formatted correctly:

    general <[email protected]>, customer service <[email protected]>, wholesale inquiries <[email protected]>, press <[email protected]>

    Anyone have any ideas?

  2. #2
    Join Date
    Jun 2006
    Posts
    122
    Plugin Contributions
    0

    Default Re: not receiving mail from contact us

    ok..got it to work by changing some options in the email configuration. apparently, emails must be sent from known domain option must be set to true for emails to be sent to me from my website.

  3. #3
    Join Date
    Jun 2003
    Posts
    33,721
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    0

    Default Re: not receiving mail from contact us

    Thank you for following up with the solution to your email problem.

  4. #4
    Join Date
    Jan 2010
    Location
    Hampton,Va
    Posts
    9
    Plugin Contributions
    0

    Default Re: not receiving mail from contact us

    I'm having the same problem with ver 138a and I have tried all the things you have suggested with no results other then it says now it was sent but I am not getting the emails

    Help

  5. #5
    Join Date
    Apr 2006
    Location
    Texas
    Posts
    6,197
    Plugin Contributions
    0

    Default Re: not receiving mail from contact us

    It is time to upgrade to 139h
    By the time you spend looking for a fix you could use useful time upgrading with all the new security features...


 

 

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