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  1. #1
    Join Date
    Feb 2006
    Posts
    130
    Plugin Contributions
    0

    Default Taxes - Not Applied When State Abbreviated

    I am having a problem with my store with taxes not being applied occassionally. My store is in California, US. I have:

    Tax Classes
    Taxable Goods

    Zone Definitions - Taxes, Payment and Shipping
    Zone Name = California

    Tax Rates
    Tax Class = Taxable Goods
    Zone = California
    Tax Rate = 7.7500

    Basis of Product Tax = Billing

    Occasionally a California order will come through without charging tax. I looked at the orders and found that the tax is not being charged when the billing state is abbreviated on the order (instead of being spelled out completely (CA vs California).

    Below is an example of a California order where no tax was charged:

    Sub-Total: $16.96
    Standard Shipping Rate (7-10 Days): $4.00
    Total: $20.96

    Customer:
    Cxxxxxxx Wxxx
    1885 The Alameda Suite 131
    San Jose, California 95126
    United States

    Shipping Address:
    Cxxxxxxx Wxxx
    1885 The Alameda Suite 131
    San Jose, California 95126
    United States

    Billing Address:
    Cxxxxxxx Wxxx
    918 South 9th Street
    San Jose, CA 95112
    United States

    Below is an example of an order where tax was charged:

    Sub-Total: $15.00
    Standard Shipping Rate (7-10 Days): $4.00
    CA TAX 7.75%: $1.16
    Total: $20.16

    Customer:
    Xxxx Xxxx
    370 S. Silverbrook Dr.
    Anaheim Hills, California 92807
    United States

    Shipping Address:
    Xxxx Xxxx
    255 Portofino Way, #22
    Redondo Beach, CA 90277
    United States

    Billing Address:
    Xxxx Xxxx
    370 S. Silverbrook Dr.
    Anaheim Hills, California 92807
    United States


    I noticed that orders that are saved with the State Abbreviated do not get tax applied to them. How are the state abbreviations controlled? Can I remedy this?

    Thanks for your support,

    Pic

  2. #2
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Taxes - Not Applied When State Abbreviated

    The upcoming bugfix release will fix the case where zones are not properly set when a customer supplies a "different" address during the checkout process, thus causing taxes to not be levied.
    .

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  3. #3
    Join Date
    Feb 2006
    Posts
    130
    Plugin Contributions
    0

    Default Re: Taxes - Not Applied When State Abbreviated

    Great, I will look forward to it.

 

 

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