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  1. #1
    Join Date
    May 2005
    Location
    Western MA, USA
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    Admin section: can't add more products

    Hi there,
    I am coming up w/ and issue that I have never encountered, all of a sudden, when I go to add a new product I click on add new product and it takes me back to the admin log on screen.
    It does not matter what product type that I add or any thing, it is just not working.

    ZC 1.3.02
    Win server
    thank you.
    JOsh

  2. #2
    Join Date
    Jan 2004
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    66,443
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    279

    Default Re: Admin section: can't add more products

    JOsh,

    I'd look at these sorts of things:
    - turn off any rich-text editor support such as HTMLarea in Admin->Config->MyStore
    - since this appears to be logging you out of admin, check to be sure that you have no session-cookie-blockers on your PC / firewall software
    - have you done any custom-coding to your collect_info.php scripts?
    - I'm assuming you're clicking "edit" from the category/prod list.... Is there any difference in behaviour if you click the green "e" link vs clicking the "row" ?
    - is there any difference when trying another browser or another PC?

    And there's also the generic troubleshooting approach to see if any code is busted: http://www.zen-cart.com/wiki/index.p...Obscure_Issues
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jan 2004
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    Default Re: Admin section: can't add more products

    Hmmm ... you said "add", not "edit" .... so my last couple bullets may not be as relevant in your case.

    let's add:
    - can you add a new "category" without problem? Is it "only" products that trigger this behaviour?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    May 2005
    Location
    Western MA, USA
    Posts
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    Default Re: Admin section: can't add more products

    Dr.
    thank you for your time and wisdom. but do you want to know what the problem was? the hosting company (that also used to be their developers) upgraded their plan because of the increased transfer that having zen cart was giving them. A lot of the admin/modules files seemed to get corrupted. I replace the files w/ fresh one from my hard drive and it worked again.
    Now I am going to end up being their host and their developer. this means no more win server, and I can go w/ the jrox affiliate program, yay all around.

  5. #5
    Join Date
    Jan 2004
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    Default Re: Admin section: can't add more products

    lol ... interesting how things work out.

    I'm becoming more and more disappointed that hosts' files are getting corrupted more and more frequently.

    There's a lot to be said for good hosts whose servers are reliable and fast.


    Glad it's all working out. (affiliate stuff too ! )
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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