Zen Lightbox addon [Support Thread]

[DarkAngel]

Finally got the SQL correct, thanks for the great contribution

I have tested on both FireFox 3.5.6 and Chrome - both only showed white page without image. Hence I would assume this is not universally applicable or is there anything to be changed in the coding?

there is a known issue with it not working in chrome but in firefox you should see the lightbox in action.

I would suggest:

1. you ensure the folder items are in their proper place on your server...by manually viewing/comparing the zip to the server

2. all Your_template folders actually are in the server where indicated and renamed to your template name you are using....example mostlygrey template used...name of folder should be mostlygrey, this is to override the default to yours.

3. while verifying...actually upload the files into proper places again...sometimes the internet hiccups and they can get corrupted.

If it is in the admin/configuration section allowing you to set the controls then it may just be a corrupt file.

also--go to the site here>upper navigation panel>addons

find the dibugging tool and install that file into includes/extra_configures

make cache folder permissions set to 777

then try the naughty page, check the cache folder for the error file then post results here AFTER you remove the debug tool file.

[abs007]

Hi Thanks alot Dark Angel

Well I checked the prefix from my phpmyadmin area - I should have copied you - the prefix is zen_

Anyway I changed the code to match your initial one and I got a different error. The screenshots of both phpmyadmin and the error are below. It processed a few statements but not others.

[DarkAngel]

ok next question...does it show in the admin/configuration section allowing you to change the settings--or is it listed but empty page?

and you are using the default classic theme right?

[abs007]

this is strange
yesterday it showed it in the admin configuration area twice and now that ive taken a look it isnt there.

Yes the classic template - a brand new instalation just to test the modules before adding them to my main site. I have only changed the includes>templates to point to includes>templates>MYTEMPLATE

Your gonna tell me i havnt added the files correctly arnt you? Im just going through them again now

[abs007]

yup
checked all the files and they all look sound - the template is set to MYTEMPLATE and I have added all the files as they were meant to be added

[DarkAngel]

yup
checked all the files and they all look sound - the template is set to MYTEMPLATE and I have added all the files as they were meant to be added

ok bear with me here.

when the folders are called your_template,, they need to be renamed to the name of the template you are using for your shop...the template you are using in your store at this moment...

is is the classic one or is it really a template called MYTEMPLATE

[gl3ny]

ok bear with me here.

when the folders are called your_template,, they need to be renamed to the name of the template you are using for your shop...the template you are using in your store at this moment...

is is the classic one or is it really a template called MYTEMPLATE

I'm having the same problem here. Admin > Configuration > Zen Lightbox does not show up.

I have checked and rechecked that my template folders have been named correctly (corresponding to the selected template) and that the file structure is intact. I have manually gone through each folder to make sure the files are there.

Anyone got an idea?

[anshii]

I have done all the below steps of re-installing the mod but still FireFox displays only a blank page. It works perfectly on IE8 though.

I have also installed the debugging tool but I guess no errors were found as there wasn't any error file in /cache/ There was errors earlier but it was from my other mod not uninstalled properly. After I clean that up, no more error was logged and still FireFox is displaying blank.

there is a known issue with it not working in chrome but in firefox you should see the lightbox in action.

I would suggest:

1. you ensure the folder items are in their proper place on your server...by manually viewing/comparing the zip to the server

2. all Your_template folders actually are in the server where indicated and renamed to your template name you are using....example mostlygrey template used...name of folder should be mostlygrey, this is to override the default to yours.

3. while verifying...actually upload the files into proper places again...sometimes the internet hiccups and they can get corrupted.

If it is in the admin/configuration section allowing you to set the controls then it may just be a corrupt file.

also--go to the site here>upper navigation panel>addons

find the dibugging tool and install that file into includes/extra_configures

make cache folder permissions set to 777

then try the naughty page, check the cache folder for the error file then post results here AFTER you remove the debug tool file.

[DarkAngel]

I have done all the below steps of re-installing the mod but still FireFox displays only a blank page. It works perfectly on IE8 though.

I have also installed the debugging tool but I guess no errors were found as there wasn't any error file in /cache/ There was errors earlier but it was from my other mod not uninstalled properly. After I clean that up, no more error was logged and still FireFox is displaying blank.

what is the link to your store

[anshii]

what is the link to your store

www.lilpixies.com