Zen Lightbox addon [Support Thread]

[ScriptJunkie]

Installed IH2, uploaded that file, and then installed ZLB, but that file is not part of the ZLB architecture, so you should only have the 1 file to work with. (as far as I know)

Ok...clearly I'm insane. I DO have it. I was confusing the includes/modules/YOUR_CUSTOM_TEMPLATE/main_product_image.php file in IH2 with the includes/templates/YOUR_CUSTOM_TEMPLATE/templates/tpl_modules_main_product_image.php file in ZLB.

I'm going to try re-uploading includes/modules/custom/main_product_image.php from IH2 and see what happens while Diva continues her testing.

Sorry for the confusion folks!

[ScriptJunkie]

...I'm going to try re-uploading includes/modules/custom/main_product_image.php from IH2 and see what happens...

Still didn't solve it for me. Even tried deleting both the original and custom file, clearing the cache, reloading the empty page to "bump" my server, then re-uploaded both the original and custom files, then reloaded the web page.

Same result.

[niestudio]

Still didn't solve it for me. Even tried deleting both the original and custom file, clearing the cache, reloading the empty page to "bump" my server, then re-uploaded both the original and custom files, then reloaded the web page.

Same result.

Very strange! It worked instantly for me as soon as I loaded that one file. Btw, I am testing all of this on a totally clean install of ZC that is still using the classic template. I uploaded a few additional products on top of the default ones and loaded rediculosly large images for IH2 to scale down.

[thinking out loud]
Are you sure that your main image is in fact larger than what you have IH2 set to scale down a large image too? I would guess that if your image is 400px and IH2 is set to only scale down to 500px then it would just do nothing and possibly just load the original from /images.
[/thinking out loud]

Daniel

[ScriptJunkie]

[thinking out loud]
Are you sure that your main image is in fact larger than what you have IH2 set to scale down a large image too? I would guess that if your image is 400px and IH2 is set to only scale down to 500px then it would just do nothing and possibly just load the original from /images.
[/thinking out loud]

Daniel

Just checked the settings. The main product images are large images 600px wide. Mediums are set to scale down to 199 and small down to 80. There's no setting to scale down to large, as the largest image is what's used by ZLB's "zoom". There's a max large file size, and I have that set to 599px wide.

In the admin for IH2, the image sizes are set using Config/Images.

[DivaVocals]

Alright folks I'm tapped out.. My results are only partially satisfactory.. The LARGE additional images are NOT being pulled from the bmz_cache folder, and I haven't a CLUE as to why.. I need to eat, take a shower and come at this tomorrow.. I could use a set of eyeballs to help me figure out why.. Not sure if the issue is my test store, and I'm far too pooped to set this thing back to a vanilla state to start over..

[ScriptJunkie]

Alright folks I'm tapped out.. My results are only partially satisfactory.. The LARGE additional images are NOT being pulled from the bmz_cache folder, and I haven't a CLUE as to why.. I need to eat, take a shower and come at this tomorrow.. I could use a set of eyeballs to help me figure out why.. Not sure if the issue is my test store, and I'm far too pooped to set this thing back to a vanilla state to start over..

Thanks for all your hard work so far! Rest well :)

[ScriptJunkie]

Alright folks I'm tapped out.. My results are only partially satisfactory.. The LARGE additional images are NOT being pulled from the bmz_cache folder, and I haven't a CLUE as to why.. I need to eat, take a shower and come at this tomorrow.. I could use a set of eyeballs to help me figure out why.. Not sure if the issue is my test store, and I'm far too pooped to set this thing back to a vanilla state to start over..

Forgot to say...I still have a fresh install of 139 with no addons that I used as a demo to compare against my store while I was upgrading it from 138. If you need to use it to test, it's there for ya :)

[ScriptJunkie]

Update: Issue Resolved

A few hours ago, I was poking the admin/config/images settings. It occurred to me that since IH2 only uses one large image that it then sizes down for various purposes, that perhaps the suffixes _MED and _LRG were unnecessary.

So I removed them to see if it made any difference to the issue. It did not. But I moved on to other things without putting them back.

Then, a few minutes ago, niestudio was doing me the courtesy of poking around in my files to find out why his solution worked for him and not for me.

While in the admin/config/images, he noticed the blank suffix fields and repopulated them. The issue is now resolved (for me). I don't know if this will also work for others, or what the trigger was for this issue is to begin with...but until we find out, perhaps a good work around is this:

After installing IH2 and configuring and saving your image settings, go back in to the settings and remove the _MED and _LRG suffixes and save. Then go back in and put them back in and save. Obviously this is a minor PITA to have to do, but it might solve the problem until a solution is found.

Thanks again niestudio! And thanks to Diva for her ongoing effort :)

[DivaVocals]

Okay came back at it with fresh eyes.. All is well.. It just takes some time for all the images to cache apparently.. SO last night's "issue" is a non-issue..

That said the install of both modules is very straight forward with one small caveat.. IH2 and ZLB both have this file in common includes/modules/YOUR_TEMPLATE/additional_images.php.

If you are installing ZLB you need to replace the includes/modules/YOUR_TEMPLATE/additional_images.php from the IH2 fileset with the one from ZLB versus attempting to merge these two files (which is what you would NORMALLY do when two mods share the same file).

So let me repeat this.

If you are running IH2 AND ZLB, do not MERGE the includes/modules/YOUR_TEMPLATE/additional_images.php files. REPLACE the one from IH2 with the one from ZLB.

To that end you should install and configure IH2 FIRST make sure it works, then install ZLB and install and configure it.

Alright folks I'm tapped out.. My results are only partially satisfactory.. The LARGE additional images are NOT being pulled from the bmz_cache folder, and I haven't a CLUE as to why.. I need to eat, take a shower and come at this tomorrow.. I could use a set of eyeballs to help me figure out why.. Not sure if the issue is my test store, and I'm far too pooped to set this thing back to a vanilla state to start over..

While I'm glad this all worked out for you I'm not entirely sure that this is an issue in general with ZLB/IH2, versus something that was unique to your store... Your issues were unusual, and I could NOT replicate them at all.. My conclusion was the same as niestudio's. The includes/modules/YOUR_TEMPLATE/additional_images.php was never the issue as the includes/modules/YOUR_TEMPLATE/main_product_image.php is the file that drives the main product image for IH2.

All that said I'm glad you are all sorted out now..

Update: Issue Resolved

A few hours ago, I was poking the admin/config/images settings. It occurred to me that since IH2 only uses one large image that it then sizes down for various purposes, that perhaps the suffixes _MED and _LRG were unnecessary.

So I removed them to see if it made any difference to the issue. It did not. But I moved on to other things without putting them back.

Then, a few minutes ago, niestudio was doing me the courtesy of poking around in my files to find out why his solution worked for him and not for me.

While in the admin/config/images, he noticed the blank suffix fields and repopulated them. The issue is now resolved (for me). I don't know if this will also work for others, or what the trigger was for this issue is to begin with...but until we find out, perhaps a good work around is this:

After installing IH2 and configuring and saving your image settings, go back in to the settings and remove the _MED and _LRG suffixes and save. Then go back in and put them back in and save. Obviously this is a minor PITA to have to do, but it might solve the problem until a solution is found.

Thanks again niestudio! And thanks to Diva for her ongoing effort :)

[ScriptJunkie]

I'm glad too :) Thanks to both of you for all your help