Zen Lightbox addon [Support Thread]

[orochi_kyo]

Hi there, I just installed Zen Lightbox in one of my customer sites then I got this...

http://www.casademotores.com/sitio/i...&products_id=7

When you click on the main or additional images, youll see the larger image at the botton of the site, cropped.

I reuploaded all the files many times.

Any ideas?
Tested on Firefox 7, IE 8.
Zen Cart 1.39h
Add-ons installed relative to images:
Image Handler 3
Additional Images Hover 1.0

Thank you all in advance.

[niestudio]

Hi there, I just installed Zen Lightbox in one of my customer sites then I got this...

http://www.casademotores.com/sitio/i...&products_id=7

When you click on the main or additional images, youll see the larger image at the botton of the site, cropped.

I reuploaded all the files many times.

Any ideas?
Tested on Firefox 7, IE 8.
Zen Cart 1.39h
Add-ons installed relative to images:
Image Handler 3
Additional Images Hover 1.0

Thank you all in advance.

My guess would be the references to 3 versions of jQuery:
1.6 (commented out)
1.5.2
and 1.4.4 (that zlb uses)

[orochi_kyo]

My guess would be the references to 3 versions of jQuery:
1.6 (commented out)
1.5.2
and 1.4.4 (that zlb uses)

The commented one were from an unsucessfull test installation of colorbox module, already uninstalled.
The 1.5.2 version is from Additional Images Rollover module.
The 1.4.4 is from Zen lightbox.

Actually I deleted the 1.5.2 file for testing purpose and the problem is still there.

Greetings.

[DarkAngel]

The commented one were from an unsucessfull test installation of colorbox module, already uninstalled.
The 1.5.2 version is from Additional Images Rollover module.
The 1.4.4 is from Zen lightbox.

Actually I deleted the 1.5.2 file for testing purpose and the problem is still there.

Greetings.

the color box mod---did it install a .js file? If so have you tried removing it too.

I have these:
jscript/jquery-1.4.4.min.js -- LB
jscript/jscript_easySlider.js -- Easy Slider
jscript/jscript_imagehover.js -- IH3
jscript/jscript_jquery.js -- IH3

jscript/jscript_mootools-1.3.js -- this one I think was from a previous version of LB that did not get removed but it seems to place nice and not give trouble.

[orochi_kyo]

the color box mod---did it install a .js file? If so have you tried removing it too.

I have these:
jscript/jquery-1.4.4.min.js -- LB
jscript/jscript_easySlider.js -- Easy Slider
jscript/jscript_imagehover.js -- IH3
jscript/jscript_jquery.js -- IH3

jscript/jscript_mootools-1.3.js -- this one I think was from a previous version of LB that did not get removed but it seems to place nice and not give trouble.

Yes, I did it.
I installed another lightbox version that uses mootools library, then the zen lightbox is working fine but now I had to close the image twice, Its obvious that one screen is from simple lightbox and the other is from zen lightbox. Looks like zen lightbox was having troubles finding slimbox libraries. I manage the code to open just one screen, I know this is kind of lazy patching(not solving the problem actually, just hiding it) but I am on a hurry with this page. Maybe on next store I try to fing a better solution.

Thank you all for your replies.

[DarkAngel]

Yes, I did it.
I installed another lightbox version that uses mootools library, then the zen lightbox is working fine but now I had to close the image twice, Its obvious that one screen is from simple lightbox and the other is from zen lightbox. Looks like zen lightbox was having troubles finding slimbox libraries. I manage the code to open just one screen, I know this is kind of lazy patching(not solving the problem actually, just hiding it) but I am on a hurry with this page. Maybe on next store I try to fing a better solution.

Thank you all for your replies.

another idea...try uninstalling the second one for a bit.

when you installed LB and IH3....which one did you install first?

I think it is the additional_images.php found in includes/modules/your-templates folder

upload it to replace the one you have up there -- use the one from the LB zip and NOT the one from IH3

They work together but sometimes this file needs to be uploaded again.

remember use the one from LB

[aly22]

Using ZC 1.3.8a and just installed (updated) Zen Lightbox to version 1.5 Upgrade did not resolve my issue:

I updated lightbox after noticing the popup images were not displaying on Firefox or Chrome (Mac). All works fine on Safari. And the lightbox effect itself works fine otherwise (overlay and resizing, etc.) There is simply NO IMAGE loading -- just a blank white box.

I do not know when this issue started; only noticed it today after upgrading my Stock by Attributes mod -- so I do not know whether there is a conflict there somehow.

store is at shop [dot] k e n n y l o g g i n s [dot] com