Here's what I would try next:

Completely uninstall ZLB
  • run the uninstall script
  • delete all the ZLB files
  • manually check your db for any instances of ZLB and remove them if found
  • Remove or replace any old Flash by-pass code from your template files, if applicable

Then, do a new fresh install of ZLB 1.6.2



Quote Originally Posted by barendfaber View Post
Hi,

Hope someone can help me. Using Zen cart 1.3.9h, Zen Lightbox 1.6.2. I followed the instructions to the letter, first installed upgrade sql (upgraded from 1.5), then deleted files individually from back end, re-uploaded the new files, however when I try to view my product pics (www.shadow.craftwiseonline.co.uk), instead of opening the pictures with Lightbox, it opens the picture in a blank screen. I then tried the uninstall sql and again install sql, checked site in IE, Chrome and Firefox, same problem in all. I have been through a large part of this thread but could not see anything that could help.

In Admin Zen Light Box has been set to True, can you possibly help to fix this please?