Zen Lightbox addon [Support Thread]

[joeyrocket]

That worked. Much, much thanks.

[ricangem]

I installed Zen Lightbox v1.6.2 and it seems to be working properly in Firefox, but in IE, the light box randomly works and opens the image to the left, without the lightbox effect and I am also not able to close the image when this happens. Please help, thank you

[ScriptJunkie]

I installed Zen Lightbox v1.6.2 and it seems to be working properly in Firefox, but in IE, the light box randomly works and opens the image to the left, without the lightbox effect and I am also not able to close the image when this happens. Please help, thank you

Hi ricangem,

Please provide the following so we can help you troubleshoot your issue:

• What versions of FF and IE are you testing on?
• What about Chrome and Safari? Have you tested there?
• If yes, what are the results?
• Please provide a link to the exact page that's having the issue. (Don't just post a link to your home page and make us search through your site - because we won't)

[ricangem]

Firefox: 6.0.2
Internet Explorer: 8.0.6001.191541c
No, I haven't checked on chrome or safari
I'm sorry but I am not allowed to post the website. I will provide you with a screen shot, hopefully that can help

This is how some images show when enlarged. See how the picture is in the far top left and a blank white screen around it:



If u need anymore info, please let me know. Thank you!

[ScriptJunkie]

If we can't visit your site to review the code and test the page to see if we can recreate the issue and to see what happens when we do recreate it, then we're not able to help you.

The best anyone can offer without seeing the site is a guess.

Here's my best guess - try turning on compatibility mode in IE.

Good luck to you

Firefox: 6.0.2
Internet Explorer: 8.0.6001.191541c
No, I haven't checked on chrome or safari
I'm sorry but I am not allowed to post the website. I will provide you with a screen shot, hopefully that can help

This is how some images show when enlarged. See how the picture is in the far top left and a blank white screen around it:



If u need anymore info, please let me know. Thank you!

[ricangem]

I understand. Thank you for at least trying to help.

Guess I am gonna have to uninstall this great mod

[kcb410]

Hello everyone,

I currently use Zen Lightbox on my site..... and it works perfectly!

My question is this....Is there any way to use this mod to play embedded YouTube videos on my site.

It's easy to create a link to the youtube video or do a standard embed but I really like the way the lightbox presents images and would like to apply that same presentation to videos.

Any comments or input are appreciated.

Thank you.

[DarkAngel]

I understand. Thank you for at least trying to help.

Guess I am gonna have to uninstall this great mod

If you told the person in charge of your store why you need to post the link they might not mind, you can post it with spaces to make it non active and then get the help you need.