Zen Lightbox addon [Support Thread]

[ScriptJunkie]

Here's what I would try next:

Completely uninstall ZLB

• run the uninstall script
• delete all the ZLB files
• manually check your db for any instances of ZLB and remove them if found
• Remove or replace any old Flash by-pass code from your template files, if applicable

Then, do a new fresh install of ZLB 1.6.2

Hi,

Hope someone can help me. Using Zen cart 1.3.9h, Zen Lightbox 1.6.2. I followed the instructions to the letter, first installed upgrade sql (upgraded from 1.5), then deleted files individually from back end, re-uploaded the new files, however when I try to view my product pics (www.shadow.craftwiseonline.co.uk), instead of opening the pictures with Lightbox, it opens the picture in a blank screen. I then tried the uninstall sql and again install sql, checked site in IE, Chrome and Firefox, same problem in all. I have been through a large part of this thread but could not see anything that could help.

In Admin Zen Light Box has been set to True, can you possibly help to fix this please?

[ScriptJunkie]

See next post

[niestudio]

I must be missing something here. I'm on Step 5 of the install - upload the file and it's giving me a "table does not exist" error.

I look at the file, and sure enough - there is no code to create the table (configuration_group and configuration) that it's trying to insert into.

Did someone fudge something up with the latest upload? I have a clean install of ZC1.3.9h.

this has been discussed many times, here is one of the pages
http://www.zen-cart.com/forum/showth...n_#post1037048

[niestudio]

Thanks I have it working. Why does the database prefix needed to be added to the file? Why is it not standard if that's the way that ZenCart is installed?

For anyone wondering:

Fantastico installations seem to add this prefix, but that is not the standard with installation files download from this website.

from the dist-configure.php file:

define('DB_PREFIX', ''); // prefix for database table names -- preferred to be left empty 

[middle_road]

Zen Cart v1.3.9h
Zen Lightbox v1.6.2

I've been trudging along building a site for the last 3 days and being dumb I've just been going along loading the site in Chrome.
So today I go and test it with Firefox and no images are showing at all! Not even the thumbnails.
It's been doing fine in Chrome, working perfectly.
In Opera hit or miss depending on box.

PC-1
Windows7
Firefox v7.0.1 - Nogo, nothing
Opera v11.52 - No Picts, but have frames
IE8 - Works
Chrome - Works

Linux Box
Chrome - Works
Firefox v3.6.17 - Nogo, nothing
Opera v11.0 - Works

PC-2
WinXPsp3
Firefox v8.0 - Nogo, nothing
IE8 - Works
Chrome - Works

I've searched for a half hour, going to go for a walk and clear out the gray matter... *SIGH*...

Thanks,
_mr

[DarkAngel]

Zen Cart v1.3.9h
Zen Lightbox v1.6.2

I've been trudging along building a site for the last 3 days and being dumb I've just been going along loading the site in Chrome.
So today I go and test it with Firefox and no images are showing at all! Not even the thumbnails.
It's been doing fine in Chrome, working perfectly.
In Opera hit or miss depending on box.

PC-1
Windows7
Firefox v7.0.1 - Nogo, nothing
Opera v11.52 - No Picts, but have frames
IE8 - Works
Chrome - Works

Linux Box
Chrome - Works
Firefox v3.6.17 - Nogo, nothing
Opera v11.0 - Works

PC-2
WinXPsp3
Firefox v8.0 - Nogo, nothing
IE8 - Works
Chrome - Works

I've searched for a half hour, going to go for a walk and clear out the gray matter... *SIGH*...

Thanks,
_mr

first off you will get better help with posting a link so we can see what you see and test things out.

secondly---should have been first--- this is most likely NOT a lightbox thing...especially since you said it has been working right in the one browser....but have you any other mods installed?

You may need to uninstall everything and go back to just the bare store...do them all one at a time ---then test in each browser before going to the next mod.

worst case is that it is not the mods but something in the actual browsers.

[nickydubya]

Hi,
I have uploaded and installed zen lightbox. Now I am wondering how it works. Not sure. Could anyone give me a clue or point me to a tutorial thread.
Thanks,
Nick

[DarkAngel]

Hi,
I have uploaded and installed zen lightbox. Now I am wondering how it works. Not sure. Could anyone give me a clue or point me to a tutorial thread.
Thanks,
Nick

1. go to admin/configuration/zen lightbox and make sure it is turned on with the settings( IF I recall it is automatically done)

2. now go to the store, any product description page and click on the main image

it should open into the blacked ot window with the image dead center for viewing larger one.

that is it, if they don't open up into the "shut off the lights" type of window then it is not uploaded right...come back with link to your site for help

also before I forget again...READ the readme file included in the zip---the ENTIRE read me.

[middle_road]

first off you will get better help with posting a link so we can see what you see and test things out.

secondly---should have been first--- this is most likely NOT a lightbox thing...especially since you said it has been working right in the one browser....but have you any other mods installed?

You may need to uninstall everything and go back to just the bare store...do them all one at a time ---then test in each browser before going to the next mod.

worst case is that it is not the mods but something in the actual browsers.

Thanks for the quick reply! Finally got back to it last night, and I think
that is was a bad import on my part.
The only other mod that I have installed is Apsona Site Admin that I'm
using for importing/exporting.
I believe I messed up when I went to do a quick import of 6 items
and I was copying from the .CSV file into Apsona.
I had a typo in the pathnames for the images. It appears that those 6
may have cause something to choke with the browsers.
I exported all 226 items and verified the images field and then performed an import/update
on just that table, and all the display probs are gone.
""/operator error"" I should have sat back and done a re-think before posting.

Zen Lightbox is working great, and the client really liked this method of displaying
multiple images.

Thanks again,
_mr

[DarkAngel]

Thanks for the quick reply! Finally got back to it last night, and I think
that is was a bad import on my part.
The only other mod that I have installed is Apsona Site Admin that I'm
using for importing/exporting.
I believe I messed up when I went to do a quick import of 6 items
and I was copying from the .CSV file into Apsona.
I had a typo in the pathnames for the images. It appears that those 6
may have cause something to choke with the browsers.
I exported all 226 items and verified the images field and then performed an import/update
on just that table, and all the display probs are gone.
""/operator error"" I should have sat back and done a re-think before posting.

Zen Lightbox is working great, and the client really liked this method of displaying
multiple images.

Thanks again,
_mr

LOL operator error --- that culprit hits my house too and first I panic and sometimes come here then stop and think...thinking gets me into trouble though so try not to do it often.

glad it got straitened out for you but remember always post link to store so we can help even better.