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  1. #1
    Join Date
    Aug 2013
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    Default Re: Zen Lightbox addon [Support Thread]

    Quote Originally Posted by DivaVocals View Post
    **nods in agreement**

    Thank you very much both for the help and suggestions.

    OK, I went back to the backup where I only had IH4 installed. I currently have neither Slimbox, nor Lightbox installed. Before I try to install Lightbox again I have to fix another issue I found - in the Internet Explore clicking on an image does trigger the default popup window BUT the window would not open up and would not show the image. This issue is not present in Firefox.

    Do I need to go to the backup where I had no IH4 installed and re-install IH4? I really do not want to do that. Installing IH4 again is a task I would like to avoid, if possible.

    Thank you.

  2. #2
    Join Date
    Jul 2012
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    16,816
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    Default Re: Zen Lightbox addon [Support Thread]

    Quote Originally Posted by EHSI View Post
    Thank you very much both for the help and suggestions.

    OK, I went back to the backup where I only had IH4 installed. I currently have neither Slimbox, nor Lightbox installed. Before I try to install Lightbox again I have to fix another issue I found - in the Internet Explore clicking on an image does trigger the default popup window BUT the window would not open up and would not show the image. This issue is not present in Firefox.

    Do I need to go to the backup where I had no IH4 installed and re-install IH4? I really do not want to do that. Installing IH4 again is a task I would like to avoid, if possible.

    Thank you.
    So, somewhat of a cross post issue; however, if not mistaken this is being discussed/addressed in IH(4 at least) there have been some findings. Supposedly and if I understand correctly, if you install zen lightbox and activate it, the problem may go away? Again, be sure you clear your cache and other cleanup or try another computer that has IE on it. May have some "history" in place preventing the full operation.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Zen Lightbox addon [Support Thread]

    The IH4 issue being discussed has to do with the additional images popup.. The issue does not appear to be an issue when Zen Lightbox is installed.. (probably because of the modifications Zen Lightbox makes to the additional_images.php)

    That said although EHSI is having issues in particular browsers they are likely local issues for him otherwise the issue would be more widely reported and repeatable... of course since he has not posted a lnk to his site without seeing the actual site this is a guessing game.. I won't lob guesses at an issue I cannot see.. especially since none of us responding can repeat the issue..

    Quote Originally Posted by mc12345678 View Post
    So, somewhat of a cross post issue; however, if not mistaken this is being discussed/addressed in IH(4 at least) there have been some findings. Supposedly and if I understand correctly, if you install zen lightbox and activate it, the problem may go away? Again, be sure you clear your cache and other cleanup or try another computer that has IE on it. May have some "history" in place preventing the full operation.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
    Join Date
    Aug 2013
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    Default Re: Zen Lightbox addon [Support Thread]

    Thank you for your suggestions.

    Not to chaise my own tail for many hours to come, I installed zen cart and IH4 again afresh. The installation went as expected, and I do not see at the moment any problems. Currently, I do not have Lightbox installed but I will install it tomorrow after I see that the IH4 operates in all browsers as expected.

    The only issue I currently have, which I have not experienced in my first installation of IH4, is that IH4 does not re-size the image when I am inserting it for a new product. Since I am inserting the largest image I have (about 180K) as my smallest/default image, IH4 inserts small, medium, and large images making them of the same size - 180K. This issue would not be a problem because I do not want to activate hover function, but this issue lets me know that something is wrong and has to be fixed before I go ahead and install Lightbox.

    Could you please let me know what I am missing this time.

    Thank you.

  5. #5
    Join Date
    Jul 2012
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    16,816
    Plugin Contributions
    17

    Default Re: Zen Lightbox addon [Support Thread]

    Quote Originally Posted by EHSI View Post
    Thank you for your suggestions.

    Not to chaise my own tail for many hours to come, I installed zen cart and IH4 again afresh. The installation went as expected, and I do not see at the moment any problems. Currently, I do not have Lightbox installed but I will install it tomorrow after I see that the IH4 operates in all browsers as expected.

    The only issue I currently have, which I have not experienced in my first installation of IH4, is that IH4 does not re-size the image when I am inserting it for a new product. Since I am inserting the largest image I have (about 180K) as my smallest/default image, IH4 inserts small, medium, and large images making them of the same size - 180K. This issue would not be a problem because I do not want to activate hover function, but this issue lets me know that something is wrong and has to be fixed before I go ahead and install Lightbox.

    Could you please let me know what I am missing this time.

    Thank you.
    Please carry this over to the correct thread http://www.zen-cart.com/showthread.p...read&p=1215719. This is not a Zen Lightbox discussion.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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