Zen Lightbox addon [Support Thread]

[Arlette]

Hi. I am having problems with my lightbox not working within Opera. No problems in FF or IE. I have a new shop. ZenCart 1.3.8a
Cherry Zen Template. Zen Lightbox v1.5. Any suggestions what is keeping this from working in Opera? Below is a link to a product with multiple images.

http://www.asembroidery.com/catalog/...products_id=11


TIA
Arlette

[Ambra]

hi I encounter problem during "fresh" installation of ZenLightbox

Success 4 statements processed.
Error ERROR: Cannot insert configuration_key "" because it already exists
Warning Note: 1 statements ignored. See "upgrade_exceptions" table for additional details.

any suggestion plz!

[BlessIsaacola]

I upgraded to 1.5 and everything was fine except for a minor issue I am currently experiencing.

SCENARIO 1: If Gallery Mode and Include Main Image in Gallery are both set to true zen light works fine except that the main image is included as an additional image. This means if you have one image (main product image) when you enlarge, you actually get 2 copies of the same image being displayed as 1 of 1 and 1 of 2. This I think should be expected based on the configuration setting.

SCENARIO 2: If Gallery Mode is set to true and Include Main Image in Gallery is set to false zen light doesn't work right. When you click on large image the main image is enlarged but none of the additional images are displayed and the next and previous buttons are gone. This to me appears to be a bug.

SCENARIO 3: If Gallery Mode and Include Main Image in Gallery are both set to false zen light does work either. It displays the main image on clicking large image but none of the additional images are displayed.

I don't mind the configuration setting in 1 except that it's not user friendly displaying duplicate image. It's also not user friendly to display the same image twice when only one image is present.

It looks like this code may have something to do with it:

<?php
if (ZEN_LIGHTBOX_STATUS == 'true') {
  if (ZEN_LIGHTBOX_GALLERY_MODE == 'true' && ZEN_LIGHTBOX_GALLERY_MAIN_IMAGE == 'true') {
    $rel = 'lightbox-g';
  } else {
    $rel = 'lightbox';
  }
?>

Any help is appreciated.

[mo athar]

I upgraded to 1.5 and everything was fine except for a minor issue I am currently experiencing.

SCENARIO 1: If Gallery Mode and Include Main Image in Gallery are both set to true zen light works fine except that the main image is included as an additional image. This means if you have one image (main product image) when you enlarge, you actually get 2 copies of the same image being displayed as 1 of 1 and 1 of 2. This I think should be expected based on the configuration setting.

SCENARIO 2: If Gallery Mode is set to true and Include Main Image in Gallery is set to false zen light doesn't work right. When you click on large image the main image is enlarged but none of the additional images are displayed and the next and previous buttons are gone. This to me appears to be a bug.

SCENARIO 3: If Gallery Mode and Include Main Image in Gallery are both set to false zen light does work either. It displays the main image on clicking large image but none of the additional images are displayed.

I don't mind the configuration setting in 1 except that it's not user friendly displaying duplicate image. It's also not user friendly to display the same image twice when only one image is present.

It looks like this code may have something to do with it:

<?php
if (ZEN_LIGHTBOX_STATUS == 'true') {
  if (ZEN_LIGHTBOX_GALLERY_MODE == 'true' && ZEN_LIGHTBOX_GALLERY_MAIN_IMAGE == 'true') {
    $rel = 'lightbox-g';
  } else {
    $rel = 'lightbox';
  }
?>

Any help is appreciated.

Hello, I have witnessed the same issue and am rather baffled as when I tested lightbox (v1.5) on my local copy of ZenCart (v1.3.8a) (running on a windaz machine), the feature worked quite well (no duplication of the main image, with or without the gallery mode).

The other issue I faced was with the install script (I have now seen various posts with similar issues so I am not going to repeat that here). It looks to me like a configuration issue than any flawed logic in the PHP code.

Well, it's an annoyance to see the same image twice but lightbox is still far better than the horrible default pop up window.

[mo athar]

An update on this. A closer inspection of the live system revealed that an older installation of Slimbox (which had also failed to run on the live system for me) had not been removed cleanly. Re-installing lightbox improved the situation and with the main image excluded from the gallery, I don't see the duplication issue.

[Ambra]

hi I encounter problem during "fresh" installation of ZenLightbox

Success 4 statements processed.
Error ERROR: Cannot insert configuration_key "" because it already exists
Warning Note: 1 statements ignored. See "upgrade_exceptions" table for additional details.

any suggestion plz!

Bottom line is i am back on Lightbox 1.4 which was so easy to install.
and its working perfectly , you can check yourself !!!
http://www.ambradudnik.it/cuoredelle...ain_page=index

[DarkAngel]

When you tried installing it many times, did you remove every file that was installed by both the previous version and code from the files along with the tables in the database?

It did not come with an uninstaller so everything had to be removed manually.

Then if you installed the new one and it still did not work right did you run the uninstaller before attempting it again?

[mdavis007]

Hi,

I just recently installed zen lightbox. Everything seems to work fine with the exception of the prev, next, and close images in FF3. If I hover over the areas i get the alt text and a clickable area but no image. If I open the page in IE 7 all images show fine. I looked around a saw some other people had the same issue but I could not seem to track down an answer.

TIA
~Mike

[Monsunemoon]

Hi. I am having problems with my lightbox not working within Opera. No problems in FF or IE. I have a new shop. ZenCart 1.3.8a
Cherry Zen Template. Zen Lightbox v1.5. Any suggestions what is keeping this from working in Opera? Below is a link to a product with multiple images.

http://www.asembroidery.com/catalog/...products_id=11


TIA
Arlette

Same here. Lightbox isnt working in Gallery mode in Opera. The "Next" button doesnt appear in the top right of the lightbox.

Any help?

[Monsunemoon]

Update: Its only the "Next" button in gallery mode in Opera that doesnt work. The keyboard arrow keys cycle through the images in Lightbox, and the "Prev" button works. Its just the Next button that is broken. Please help.