Zen Lightbox addon [Support Thread]

[anshii]

ok, I tried it in Netscape Navigator 9, Firefox 2 on a macintosh and firefox 3.5.5 on the laptop along with IE8

it does work in ie8 but not in the other browsers.

now for starters the one thing I can think of that may be messing about with FF is the length of the file name:
46b5e453034862df49191c85dd2fb2e1.image.57x120.jpg

try calling it just plain testpromo.jpg

why is it in the cache folder and not in the images folder?
http://lilpixies.com/bmz_cache/4/46b...age.57x120.jpg

try shortening the name, moving it to the stores images folder and see if that makes it behave any different. it might be all those periods in the image name that are the problem too

when you go to admin/configuration/lightbox, do the settings show--all of them?

did you have any errors while installing it?

The original image file is in /images/ and it is named correctly. bmz_cache is Image Handler's cache folder and apparently, there is no way to rename the files - IH2 creates the file name automatically. I have tried renaming - but it will generate another with such long names again. I have asked the creator what is the purpose of bmz_cache - it is where IH2 stores its cached images so that they load faster and in different sizes. I have also tried to change permission on the folder after clearing the cache so that it is not writable but still, FireFox displays only a blank white page.

Yes I believe admin is showing all of the settings - I have attached a screenshot.

I had problems with SQL when installing but have had them fixed. It was the prefixes which was giving me problems.

I was told that Zen Lightbox works perfectly well with IH2 so am not sure where this problem this.