Negative balance

[stevehare]

A customer placed an order and the balance shows: -0.01


Sub-Total: $25.00
Shipping: $0.00
Values in Action Certificates: 20054 : -$25.00
Total: $-0.01


The Values in Action certificate is the discount coupon.

Any ideas?

We've had several other similar orders, all coming up with a zero balance.

[Ajeh]

What version Zen Cart?

Clean install or an upgrade?

What version were you if an upgrade? How did you do the upgrade?

What was the exact order of Products and their prices?

Have you an URL where this can be replicated?