Thread: Canīt checkout

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  1. #1
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    Canīt checkout

    I have install the 1.35 version and look much better, iīm having a small bug that i canīt solve, i make a new zone, in the payment area iīm using only two:

    -Cash on delivery
    -Check/Money Order

    when i try to check out in the second step i get this:

    Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements.
    and i canīt go forward.

    Some help please

  2. #2
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    Default Re: Canīt checkout

    Sounds like your zones are blocking the Payment modules ...

    Check your Zone settings ...

    Check your My Account info and make sure your address information is correct ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Canīt checkout

    Hi, I am having the same sort of problem.
    I am only using PayPal as payment proccessor and actual procceesing works fine,
    I also have some free articles for downloading, this is where the problem begins.


    Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements.

    At the moment I am in the Philippines, I also work out of Sweden, this is whre my PayPal is registered, is it possible that ZenCart detects the IP address, and conflicts somehow whith the PayPal Module.

    All my atributes seem correct, I had no problems in earlier versions of ZenCart.
    I have an agreement checkbox installed, when I reach the page and get the error above, and now check the agreement box, the try checkout again, then the page for downloading appears, downloads work fine after that.

    I'm sure I am missing something in this latest version, can someone point me in the right direction.

    Thanks

  4. #4
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    Default Re: Canīt checkout

    You have a zone tied to your paypal module, restricting its use to customers residing in that zone.

    The reason you're getting the "no methods for your region" message is that you have not configured any other payment methods for use outside the zone you used to restrict paypal.

    So, either remove the restriction in your zen cart settings for paypal, or create another zone and add it to another payment method for non-paypal customers to use. Or just add another payment method, without zone restrictions, and "everyone" can use that method for payment if they desire. That means some will have both that option and paypal; but others will have only the other method.
    .

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  5. #5
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    Default Re: Canīt checkout

    I am having the same probelm...

    Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements.


    I have no zones tied to my paypal module so I dont think thats the problem.. I have uninstalled and reinstalled all modules along with clearing my temp. files for IE and checking the page with Firefox. Any other ideas?

  6. #6
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    Default Re: Canīt checkout

    Have you an URL that we can peek at?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  7. #7
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    Default Re: Canīt checkout


  8. #8
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    Default Re: Canīt checkout

    I can add to cart ...

    I can create account ...

    I can get to checkout ...

    I can get to checkout_shipping ...

    I can get to checkout_payment ...

    I can get to checkout_confirmation ...

    What exactly is the problem?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

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  9. #9
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    Default Re: Canīt checkout

    on the second step of checkout it states under payment method

    "Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements."

    even when that isnt the case... why? and how can this be fixed?

  10. #10
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    Default Re: Canīt checkout

    Try making a new customer ...

    I don't get the warning ...

    I used Ohio, USA ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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