[Old] Royal Mail Modules

[Calljj]

Also, does anyone know if there is an RM service within the module that does over 2kg of one item to international destinations as some of our items weigh more?

[Blackadder]

Hi, im new to using zen cart and have the most up to date version, i have installed Big Royal Mail but when making a test purchase i get the following msg on the first class, second class large letter options - "this shipping rate could not be determined at this time" plus on the packet option it is calculating my product weight at a much higher weight than it acually is. what do i need to do to get Big Royal Mail working properly?

[philip_clarke]

Big royal mail is working properly, but your shop is mis-configured (a subtle yet important difference). The most likely cause is that your shop is adding weight to your items. In Zen cart's Admin click on configuration > shipping packaging and you'll find out how ZC is adding weight to your packages. Because ZC is American/ Canadian based and they use pounds, on new shops they add 3lbs to the shipping weight, whereas the royal mail works in kilos so adding 3 Kg exceeds the royal mail's weight criteria. The settings I recommend are

Package Tare Small to Medium - added percentage:weight should be set 10%:0 which will add 10% to the weight of your items for small objects and Larger packages - added packaging percentage:weight should be set to 8%:0 which will add 8% weight to larger items.

Ignore that ZC says lbs in the boxes, as the unit is irrelevant the royal mail is in kilos, the "lbs" is justa bit of text stuck on the end and can be changed by editing

admin/includes/languages/english.php
and
includes/languages/english.php

where you change TEXT_PRODUCT_WEIGHT_UNIT and TEXT_PRODUCT_WEIGHT_UNIT and TEXT_SHIPPING_WEIGHT to kilos so that it shows the correct text in your shop.

Philip.

[Tropheus]

Hi Philip,

I have just upgraded to V2.3.2 -- Thank you for the time and work, you are spending on this module.

I have noticed that the cost of 1st class packet and 1st class packet recorded are the same price, have I forgot to do or add something here?

Were do we get the SQL file with the new postal prices?

Thanks

Tropheus

[philip_clarke]

I'll check the zip file through this evening in case I've made an error.

Philip.

[philip_clarke]

Hi Philip,

I have just upgraded to V2.3.2 -- Thank you for the time and work, you are spending on this module.

I have noticed that the cost of 1st class packet and 1st class packet recorded are the same price.

I've had a look and the prices are different for both services by 72 pence, when you installed did you click on each one and "remove" and then "install" ? the handling fees are maintained and are not overwritten. I've checked the zip file and then also run the file through on a new site. In the "old" way the prices were the same and then the signed for had a bit of hard coding that incremented the amounts by 0.72 or whatever it was at the time, but that was removed because it made the prices much more difficult to update, so I suspect that you are seeing old date through the new modules, and need to hit remove and then install,

Philip.

[Congerman]

Hi, have just installed big royal mail, file was dated May 18th 2009, but Z C is reporting that there is a sql update for Aprils royal mail price increase. Where can I find the patch?

[keneb]

Hi. Can anyone tell me if this module is still supported as it was last updated in 2009. Does the SQL patch exist and if so where can it be found?

Is it safe to install big_royalmail version 2.3.8 on Zen Cart v1.3.9h?

[keneb]

I notice Philip_clarke, the orignator of big_royalmail has been suspended. Is there anyone who can provide support for this module?

[keneb]

Should big_royalmail still be used, or is there a good replacement for it that is supported?