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  1. #1
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    There is a file INSTALL.txt in the zip file, about 20 lines down is Installation - Quick, (you can ignore Upgrades or installing any SQL files) which is the fastest way to set it up.

    Philip.

  2. #2
    Join Date
    Mar 2009
    Posts
    13
    Plugin Contributions
    1

    Default Re: New Royal Mail Modules

    Hi this module seems to be causing problems for my shipping esitmimator once you have added a product to your cart and use the shipping esitmator on that page nothing shows up where the shipping estimator should be, then once you click update cart it shows up then once you have changed the country and click update it goes blank again, then you have to click update cart for it to work, obvioulsy not all customers will think to try such a thing and shop else where.

    Hope you can help with this the only shipping modules im using is the latest paid for Big Royal Mail pack.

    the shop link is www.anctgroup.com/store

  3. #3
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    Hmm, I do not think so, as in I do believe you but something is in the wrong place. The old shipping estimator was based on zc 1.3.5 code and had a problem in that it needed two goes to ge the session variable to register. This was then upgraded in one of the recent modules to 1.3.8 standard and worked perfectly. What I "think" is that you have an older version knocknig around in the template override system somewhere that is still causing the problem.

    I'll have a look soon,

    Philip.

  4. #4
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    Quote Originally Posted by agelec View Post
    Hi this module seems to be causing problems for my shipping esitmimator once you have added a product to your cart and use the shipping esitmator on that page nothing shows up where the shipping estimator should be, then once you click update cart it shows up then once you have changed the country and click update it goes blank again, then you have to click update cart for it to work, obvioulsy not all customers will think to try such a thing and shop else where.

    Hope you can help with this the only shipping modules im using is the latest paid for Big Royal Mail pack.

    the shop link is www.anctgroup.com/store
    Just to confirm to anyone following the thread, this is not a royal mail module bug. The original bug came from a 1.3.5 php page called shopping_cart.php installed on a 1.3.8 shop, and then there is a secondary bug where the estimator refuses to change country from the UK which seems to be caused by a change in templating system. The templating system bug is something that I am looking into, but it's not a priority since it's not a bug caused by these modules.

    Thank you
    Philip.

  5. #5

    Default Re: New Royal Mail Modules

    Hi,
    We are using ZC 1.3.8. and we have installed the version 2.3.7 of your module. It works for UK postage but not for International Airmail. Whatever weight I enter for the products, it always offers the same £4.25 postage (best price).

    The airmail module is enabled, the Hide invalid shipping is set to "true".

    What are we doing wrong ?

    Can someone please help?

    Thank you.

  6. #6
    Join Date
    Sep 2008
    Posts
    605
    Plugin Contributions
    6

    Default Re: New Royal Mail Modules

    Assuming that it is the shopping cart on the book shop link above, at the moment you've got something like compuslory States/ County pull down when you create a new account or address, but you do not have any states to fill in (so me filling in MiddleSex resulted in me being redirected to put my county as United Kingdom). Because of this, it is impossible to tell if you have the weights set up correctly in configuration > shipping/ packaging > Tare or if you have your minimum and maximum weights configured for each module, or if you have a minimum shipping price, so there's a lot that could be going wrong. I would suggest starting from the beginning with one module after either removing the compulsory states or updating you site to actually have states. The put in min and max values for prices, then for weights, enable Standard Parcels temporarily as it does up to 20Kg so you might get a visible result.

    Thanks
    Philip.

  7. #7

    Default Re: New Royal Mail Modules

    Thanks for your prompt answer, Philip. I will get the thinking half of this website building team to read it as I am a complete numpty. I am sure it will make complete sense to him

  8. #8
    Join Date
    Jun 2009
    Posts
    7
    Plugin Contributions
    0

    Default Re: New Royal Mail Modules

    hello i am having a issue with Royal Mail 1st Class "Large Letter" when i set it. it comes up with sorry this can be determined at this time also i was wondering if there is a way i can set each product with it own postage cost

    as i have 1 item that cost £1.99 and postage on that would cost me about 1.20
    and then i have another item that cost like £39.99 and i want to set postage to that at £5

    is this possible

 

 

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