Admin: Change default for 'Notify customer' to off

[ronlee67]

How do I change the default setting for 'Notify Customer' to 'off' when I add comments or change order status on admin/orders.php?

I want to be able to change status as the order handling progresses without sending an email to the customer for every step. (I have status like "hold for payment", "waiting for payment to clear", "payment cleared", "packing", etc.) The customer can see all this if he/she wants by logging in and viewing, however I expect normally to send emails for "back ordered" and "shipped". In those cases I will manually check the box to notify the customer.

[kobra]

most email options in admin > config > emails

[ronlee67]

most email options in admin > config > emails

I think there is something wrong in my admin email options panel because the only relevant entry there is:

Send Copy of Admin Orders Status Emails To - Status

It was set to 1 and I changed it to 0. This did not uncheck the Notify Customer checkbox on the order edit screen. I created a test order with witih a test customer. The customer emails are set to come back to me at a personal email address. I get the status change notification emails regardless of what Send Copy of Admin Orders Status Emails To - Status is set at (0 or 1).

I interprete the above setting to be designed to send or not send a copy of the email to the address specified elsewhere in email option panel. In otherwords, I believe it is designed to send a copy of the email to anyone in the store who needs to know this information and is not designed to turn off/on this message to the customer. That would be done in the Customer Notification checkbox and all I want to do is change the default for that box from on to off.

There are other problems with the admin>configuration>email options page on my system. The header appears to be of normal width (100%) however everything to do with Email Options is displayed with a table width well beyond the width of my screen. The footer appears to be normal as the ZenCart logo is centered.

Does anyone know what file from the installation files controls the Email Options. I would like to reload that page on my server as the first step to fixing this. I would also like to know where the table width for the Email Options is located.

Thanks in advance, Ron

[kobra]

If you have followed the overrides system for ALL files tht you have edited, and have the fileset of the version that is installed, you can just overcopy all the files using a GOOD FTP client,

filezilla is free and reported to be ironclad.

The emails are in /emails

[kobra]

Forgot:

Here are the settings you should have:

E-Mail Transport Method                                            sendmail 
E-Mail Linefeeds                                                                 LF
Use MIME HTML When Sending Emails                                   false
Verify E-Mail Addresses Through DNS                                     false
Send E-Mails                                                                       true
Email Archiving Active?                                                         false
E-Mail Friendly-Errors                                                            false
Email Address (Displayed to Contact you) Email Address (sent FROM) 
Emails must send from known domain?                                   No
Email Admin Format?                                                             HTML
Send Copy of Order Confirmation Emails To 
Send Copy of Create Account Emails To - Status                        0
Send Copy of Create Account Emails To 
Send Copy of Tell a Friend Emails To - Status                            0
Send Copy of Tell a Friend Emails To 
Send Copy of Customer GV Send Emails To - Status                   0
Send Copy of Customer GV Send Emails To 
Send Copy of Admin GV Mail Emails To - Status                          0
Send Copy of Customer Admin GV Mail Emails To 
Send Copy of Admin Discount Coupon Mail Emails To - Status       0 
Send Copy of Customer Admin Discount Coupon Mail Emails To
Send Copy of Admin Orders Status Emails To - Status                  0 
Send Copy of Admin Orders Status Emails To
Send Notice of Pending Reviews Emails To - Status                       0 
Send Notice of Pending Reviews Emails To
Set "Contact Us" Email Dropdown List  
Allow Guest To Tell A Friend                                                        false
Contact Us - Show Store Name and Address                                 1
Send Low Stock Emails                                                              0
Send Low Stock Emails To
Display "Newsletter Unsubscribe" Link?                                         true
Audience-Select Count Display                                                    true
SMTP Email Account Mailbox                                                   YourEmailAccountNameHere
SMTP Email Account Password 	                                                 YourPasswordHere
SMTP Email Mail Host 	                                                                      mail.EnterYourDomain.com
SMTP Email Mail Server                                                               Port25
Convert currencies for Text emails 	                                    £,£:€,â‚

[ronlee67]

Kobra:

Thanks for the reply. The only admin settings I could find that appear to have some bearing on my questions are:

Send Copy of Admin Orders Status Emails To - Status
Send Copy of Admin Orders Status Emails To

If I set the status to 0 then I believe we won't get a copy back to ourselves (keep in mind it says "Send Copy of Admin Orders Status Emails...". It seems we could use another option titled "Send Orders Status Emails to Customer- Status".

However, since that is not the case, it would appear I need to hard code the default setting from 1 to 0. I did that in osCommerce with no problem, but I'm having an awful time locating the right place in ZenCart files. All I want to do is simply change the default setting for "Notify Customer" to 0 (which should remove the checkmark) and still be able to click on the checkbox to reinstate the checkmark and temporary setting to 1.

I'm sure this is a simple thing to do if only I could find the location in the files.

As for the other issue, the display appearance of the Email Options page: I have not made any changes yet to these or other Admin pages so there has not been a need to consider the overrides system. However, thanks for bringing that up, because if I do hardcode the new default "Notify Customer" I need to consider that. I'm sure without your reminding me, I would have completely forgot that.

Ron



Ron