Intallation Problem

[freezerman]

New installation version 1.39e
Asking to download a php file
Apache Server 1.3.41
MySQL database set up successfully
PHP version 5.2.10[scr]http://www.reliantapparel.co.uk/Main_Images/zencart_install.jpg[/scr]

[Ajeh]

That is not part of Zen Cart ...

I would check to see that all of the files loaded to your server via FTP are files that came with Zen Cart v1.3.9e and that there are not additional files on your server from something else that was already there or a bad upload via FTP to your server that is resulting in this problem ...

[freezerman]

Thanks Oba-San
I uninstalled all files and then downloaded again then uploaded back to server but still the same problem. I will try once more. The difficulty is knowing if or what files may be corrupted. Do you know the total download size of the zip file?

[Ajeh]

You should be getting the Zen Cart v1.3.9e from our link on the home page and the zip file:
zen-cart-v1.3.9e-full-fileset-07272010.zip

will be 4.23 MB ...

[freezerman]

Oba-san thanks for your reply.
I downloaded the exact file as you stated from home page on zen cart website 4.4Mb. I did a hash test and all seemed ok. Any further suggestions?

[DrByte]

That typically happens if a PHP error is occurring on the page. While there's no error shown in the screenshot you provided, there may still be one.
While it feels a little unlikely to be the exact solution, try making this code change, and see if it helps: http://www.zen-cart.com/forum/showpo...23&postcount=5

Failing that, try editing /zc_install/includes/installer_params.php and change the STRICT_ERROR_REPORTING from FALSE to TRUE. Then try again, and report any error messages you see.

[freezerman]

I am a little confused I located the php file but unsure what to change.
Copy as follows:
if (PHP_VERSION >= '5.3' && ini_get('date.timezone') == '')
{
die('ERROR: date.timezone not set in php.ini. Please contact your hosting company to set the timezone in the server PHP configuration before continuing.');
} else {
$baseTZ = date_default_timezone_get();
date_default_timezone_set($baseTZ);
unset($baseTZ);
}

I also tried changing your second suggestion but still same message.
Thank you so much for your patience

[DrByte]

the } else { would be replaced by the code highlighted in red in the post I mentioned.

[freezerman]

Tried both suggestions thanks but still no joy. Any further advice?
I was thinking to completely remove the site and start again.

[DrByte]

A fresh upload often solves a myriad of problems caused by prior failed uploads.