I tried to duplicate your problem but could not...
If I disable the state popup menu so that I have just a state text field, I can enter:
"NH" and it is subsequently converted to "New Hampshire"
I also tried "New Hampshire" and that works.
Then I tried "MA" which converted to "Massachusetts".
I then entered "Massachusetts" and it was accepted.
I then tried a few other random state abreviations...
I could find no situation where either the two letter state abreviation or the full state name could not be entered successfully.
Is it possible perphaps that your zone table is corrupted or missing some entries?
Jeff



