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  1. #1
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
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    10,536
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    Default Re: Better Together Contribution Support Thread

    Categories are the parent categories of the items, not the top level category. If you have
    (as in the demo items)
    categories
    2 - software
    19 - action
    22 - unreal tournament

    then the category for 22 is 19 not 2.

    The other cause of this could be a pre 1.3.5 version of zencart but I see you're running
    the latest.

    Scott
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  2. #2
    Join Date
    Mar 2006
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    208
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    Default Re: Better Together Contribution Support Thread

    Hello Scott,

    Yes, makes sense....I use the subcategories ID's
    I just noticed that it works on a testshop Install.....but it will not work on modified live shop with some contributions in it.

    I will look trough the mods installed which one may cause the issue.

  3. #3
    Join Date
    Feb 2006
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    Tampa Bay, Florida
    Posts
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    Default Re: Better Together Contribution Support Thread

    Your live shop is also at 1.3.5?
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  4. #4
    Join Date
    Mar 2006
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    208
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    Default Re: Better Together Contribution Support Thread

    Yes, it is also in 1.3.5
    I have tested to remove the contribs one by one, removed & added languages again...(thought might be related to multilingual issues as I have 3 languages installed)
    Nothing worked...
    I even tried to install the contribs I have to the testshop
    Arghhhh....whatever I do, it works on "dr. Bytes" original shop. Won't work on mine...
    And it is only the PROD_CAT & CAT_CAT define. PROD_PROD works fine.
    I will load my products data into the testshop and try again

  5. #5
    Join Date
    Mar 2006
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    Default Re: Better Together Contribution Support Thread

    Well, that is what I was afraid of...I loaded the liveshop data into the testshop
    Around 180 categories, 10.000 products
    No additional changes made..
    It doesn't work.
    Is there any totals related configuration I miss?

  6. #6
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    10,536
    Plugin Contributions
    127

    Default Re: Better Together Contribution Support Thread

    Please be sure prod to prod works, and I will send you some debug code tonight so we can see what's happening.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  7. #7
    Join Date
    Mar 2006
    Posts
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    Default Re: Better Together Contribution Support Thread

    Hello Scott,

    thank you. Yes, prod to prod is working fine.
    I will PM you the URL of the shop as it is a non indexed B2B Wholesale Shop.
    I will post the solution to be available to the following users with the same issue.
    However, I am somehow sure that it is not related to this contribution, might be a bug in my categories index.

  8. #8
    Join Date
    Jan 2006
    Location
    Downunder - QLD - Gold Coast
    Posts
    964
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    Default Re: Better Together Contribution Support Thread

    Hi,

    I have installed the latest files but I can't see under the Tools menu. I have the zencat 1.5.1.
    I've read on your site that I need to install 'Run the bt_admin_upgrade.sql file against your database.' There was NO 'bt_admin_upgrade.sql ' included in the files when I had downloaded them.

    What's wrong?
    Downunder QLD

 

 

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