Better Together Contribution Support Thread

[pivey]

Hello Scott,

Yes, makes sense....I use the subcategories ID's
I just noticed that it works on a testshop Install.....but it will not work on modified live shop with some contributions in it.

I will look trough the mods installed which one may cause the issue.

[swguy]

Your live shop is also at 1.3.5?

[pivey]

Yes, it is also in 1.3.5
I have tested to remove the contribs one by one, removed & added languages again...(thought might be related to multilingual issues as I have 3 languages installed)
Nothing worked...
I even tried to install the contribs I have to the testshop
Arghhhh....whatever I do, it works on "dr. Bytes" original shop. Won't work on mine...
And it is only the PROD_CAT & CAT_CAT define. PROD_PROD works fine.
I will load my products data into the testshop and try again

[pivey]

Well, that is what I was afraid of...I loaded the liveshop data into the testshop
Around 180 categories, 10.000 products
No additional changes made..
It doesn't work.
Is there any totals related configuration I miss?

[swguy]

Please be sure prod to prod works, and I will send you some debug code tonight so we can see what's happening.

[pivey]

Hello Scott,

thank you. Yes, prod to prod is working fine.
I will PM you the URL of the shop as it is a non indexed B2B Wholesale Shop.
I will post the solution to be available to the following users with the same issue.
However, I am somehow sure that it is not related to this contribution, might be a bug in my categories index.

[swguy]

New caveat (will be added to documentation shortly) - if you are using the prod_to_cat or cat_to_cat features, please check the master_categories_id field in the products table, and ensure that it's the category for this product. If you manually loaded the data or did something out of the ordinary to populate your database, it might be set to 0, in which case you will need to fix it.

Scott

[oavs]

Hi,

I have installed the latest files but I can't see under the Tools menu. I have the zencat 1.5.1.
I've read on your site that I need to install 'Run the bt_admin_upgrade.sql file against your database.' There was NO 'bt_admin_upgrade.sql ' included in the files when I had downloaded them.

What's wrong?