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  1. #1
    Join Date
    Aug 2006
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    Default Canada Post multiple items issue

    I originally was having the problem that a few people have started with where i had multiple items all being shipped in individual boxes when they should have been packed in one.

    I figured out the "item ships in original box?" setting for each product and i thought all was well - instead of getting 3X the shipping rate for 3 items it was now much lower - so i was happy.

    BUT - now i am seeing that the rate for a single item is much higher with the "item ships in original box?" setting set than if it isnt. For my single test item:

    .15kg
    25cmx15cmx15cm

    - with "ship original box" set i get: $7.18 for Regular Post
    - with it not set i get: $9.31

    I don't understand the difference. The only thing i can think of is that CP is tacking on packaging charges? Is this correct? Is there anyway i can turn this off?

    Just to be clear - what i want is to be able to pack many items into one box; but i will worry about the cost of the packaging material.

    Thanks,
    peter...

  2. #2
    Join Date
    Jan 2004
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    66,443
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    Default Re: Canada Post multiple items issue

    I believe you set the cost/value of the packaging portion directly within your CP account settings on their website. Their tech support can help you if you can't find "where" to do that.
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  3. #3
    Join Date
    Aug 2006
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    13
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    Default Re: Canada Post multiple items issue

    hmm.. well of course i dont have a CP account - but i have just emailed them to ask how i set one up.

    Thanks,

 

 

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