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  1. #1
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    Default Order Status Question

    I'm a bit confused about the way Order Status Works.

    I have four options
    Pending (Default)
    Procesing
    Delivered
    Update

    I also use Authorize.net for immediate processing and downloads.

    What is the logic behind this setup? What should the default order status be?
    What to I set Authorize.net (set order status) or Paypal to use?
    What option triggers the download to be available upon successful payment.

    If I understand the logic behind all this, it will all become clear.

    If this was addressed somewhere else, I apologize and ask for where that information would be

    Thank you

  2. #2
    Join Date
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    Default Re: Order Status Question

    For Downloads ... orders_status >= 2 and <= 4 will allow for immediate download ...

    So set AuthorizeNet to Processing (orders_status 2) and the downloads for the order will be automatically available ...

    The defaults on PayPal are correct for this already ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Order Status Question

    Linda

    Much thanks, but that's the part that confuses me.

    'Processing" does make the downloads available, but at
    that point, why would'nt the order status be updated
    to "delivered"?

    After a few downloads have taken place, I log into my
    admin and see a bunch of orders set to "PROCESSING".
    Then I have to manually set those all to Delivered.

    The point being is that if Authorize.net was succesful,
    and the donwnload is there, this order was pretty much
    Delivered to the customer and is not still being processed.

    I'm sure I'm missing a point here, so I appreciate you
    clearing it up.

  4. #4
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    Default Re: Order Status Question

    I order my 3 Downloads and my cool T-Shirt ...

    The Downloads are all set to go ... but that T-Shirt isn't going out until monday or tuesday ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
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    Default Re: Order Status Question

    i get it.

    thanks again

 

 

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