admin login failure

[vynettesbassinette]

Hello,
I have been using Zen Cart for a year now and it is great. I am a novice and just know what I have to to keep my site running simply. Everytime I go to check my site for orders the box comes up with my username and password filled out as the computer remembers it. When I tried to get in this morning it would not accept my username and password. I went to resend but it does not recognise my email addy either. Can anyone tell me what has happened please as I can not get into my site now ? Thank you so much.
Vynette

[superprg]

See this thread first
http://www.zen-cart.com/forum/showthread.php?t=47412

And let us know if you are still facing the problem

San

[vynettesbassinette]

Thank you San for your reply.
My host said he changed it for me to Admin/admin so that got me in. I changed the username and pasword and email when i got in but when i logged out and tried to get back in again I couldn't. I am back to square one again. ??? Can you tell me what is happening and what I have to do please. Much appreciated.
Vynette

[superprg]

Hi vynettesbassinette
This seems to be a common problem or a bug( as I can see lots of threads with similar problem)
For now, you can ask your host again to change it for you
We will see what we can do for you meanwhile
San

[vynettesbassinette]

Thank you San so much. Truly appreciated.
Love my site but get so confused when something goes wrong.
Vynette

[superprg]

No probs
Can you ask your host if you have permission to write to the tmp file where sessions are getting saved. That might be one problem

You can get the path for that from the variable session.save_path using phpinfo
Your host would know it
You should have 777 permission on it
San

[Lighterboy_crew]

Originally Posted by DrByte
1. Open phpMyAdmin
2. Select your Zen Cart database from the pulldown list
3. Click on the SQL tab in the top center
4. In the query box, paste the commands suggested earlier, and click Go.
5. Your password information will be wiped and reset to Admin->admin.

Dr..yes i paste the code in the box..but it have two code . and where this box need to be put??

Next run this to set the login to Admin..->admin:..where is this??
code:

INSERT INTO admin VALUES (1, 'Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

i always repeat this thing. and when i put Admin as username and admin as password..t cant works..how? Somebody helps me

Sorry to make it double post..

[DrByte]

First, empty that table.

truncate table admin;

then run the INSERT statement

[Lighterboy_crew]

First, empty that table.

truncate table admin;

then run the INSERT statement

Sensei, i have try all this but it cant works..i dont know why..i'm quiet tired of this right know. two weeks my admin cant login because of this problem. before i got this problem, i have install newsletter subcribe modules.

I have no idea how to settle this problem. sensei or anyone could u help me/?..please email me at support AT lighterboy DOT com.. i will give a detail about my webserver.. really help need..

Thank you

[jeannius]

I am also having this issue. I was in and working on my zen-cart, which my provider has provided....with an autoinstaller script. I was getting it to work, fixing text, customizing layout etc...then today, the login doesn't work and even the resent password doesn't work. I tried changing the htaccess file .htaccess_bak...no diff, I tried emptying my cache and deleting the old cookies for this site...no go....

Now, I tried what was suggested here, and this is the result

SQL query:
INSERT INTO admin
VALUES ( '', 'Admin', '[email protected]', '351683ea4e19efe34874b501fdbf9792:9b', 1
)

MySQL said:
#1146 - Table 'U5927352.admin' doesn't exist

I don't know that much about the programming, but it looks like something has mysteriously disappeared! My provider said to contact you all about the problem...that they couldn't help me.

Jeanne