What is the format you have her email address in? Try removing changing from: <email@MY_ACCOUNT.com> To: email@MY_ACCOUNT.com
What is the format you have her email address in? Try removing changing from: <email@MY_ACCOUNT.com> To: email@MY_ACCOUNT.com
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.